Job Title : Concierge Agent
Location : Dubai+1 location
Company : Four Seasons
Salary :
Open Date : 2023-03-13
Close Date : 2023-07-13

Concierge Agent

Full time

Four Seasons Resort Dubai at Jumeirah Beach

The Four Seasons Resort Dubai at Jumeriah Beach with its unparalleled location, fresh approach to luxury and legendary personalized service, has exceeded the high expectations in the ultra- competitive Dubai market. At Four Seasons we believe that our most important asset is our team of employees. The Four Seasons has a tremendous commitment to the development and training of all employees. We ensure that the best packages and finest management structure are in place to guarantee a stable environment in which development is second nature for our employees. Successful Four Seasons candidates will be offered once- in-a- lifetime opportunity rich in personal and professional growth.

Four Seasons Dubai at Jumeirah Beach includes five outlets options - from the beachfront Sea Fu restaurant to the rooftop Mercury Lounge, and it includes 237 Dubai luxury hotel rooms – including 49 suites – subtle Arabic design motifs blend with cool, contemporary style, featuring soft backgrounds of blue or green. Dubai is the second largest of the seven Emirates that make up the United Arab Emirates, Dubai is located on the southern shore of the Arabian Gulf. Has a Sub- tropical, arid climate.

Join our Team

• Work on a team that is built on mutual respect, collaboration, excellent service.

• Four Seasons provides employees with the same level of care that we expect to be shared with our guests.

• Four Seasons have been ranked in FORTUNE Magazine's 100 best companies to work for since 1998.

Responsibilities

• Provide upscale guest service experiences to guests throughout their stay.

• Proactively work and engage 3rd party vendors included but not limited to: Transportation, Valet parking and car rental companies.

• Recommend local tourist spots, including places to dine, shop and sight-see.

• Monitors standards of service and response to our overall product, through observations and Medallia guest comments, and recommends short- and long-term changes through regular feedback, daily reports and proposals.

• Utilizes a variety of computer systems within all Front Office departments.

Preferred Qualifications and Skills

• At least 2 years’ experience in a similar role within 5* Luxury Hotels.

• Strong communication and customer service skills.

What to Expect: You Will....

• Be part of a cohesive team with opportunities to build a successful career with global potential.

• Have the opportunity to engage in diverse and challenging work.

• Be recognized for excellence.

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