Job Title : Floor Fellow - DowntownLocation : PericoCompany : Mcgill UniversitySalary : Open Date : 2023-05-10Close Date : 2023-09-10
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Job Description Summary
A Floor Fellow in this profile is a McGill Student hired to ensure the quality of residence life and the well-being of students in Residences.
Floor Fellows are role models, accessible resources and facilitators of the success of students’ residence life experience.
The Floor Fellows are also students working to achieve their own academic and personal goals.
JobDescription
Reporting to the Residence Life Manager of their community, Floor Fellows serve a live-in student leadership role integral to building a community of support and respect within residences.
Floor Fellows assist with residents' academic and social transition into university life and support the wellbeing of residents.
Floor Fellows are the primary peer resource for the residents in their community.
Community Building / Programming
Develop and maintain connections with residents through planned social interactions
Fulfill monthly passive and active programming expectations that support the social and educational needs of students and align with the student life cycle and theResidence Life Programming model
Conducta minimum of one floor meeting per term
Attend and support events organized by Residence Life Staff
Be visible, have a presence in the community, build community in assigned hall (e.g. dining hall, community spaces)
Peer Resource
Provide peer support and referrals for students facing personal, social or academic difficulties
Report all students of concern and disclosures of sexual violence to Residence Life Management, Local Wellness Advisors and appropriate McGill offices, such asOSVRSE
Conduct and document regular check-ins with residents each semester
Serve as an exemplary role model for residents. Especially in their academic life, interpersonal relationships, community involvement and online activities
Know, communicate, enforce and abide by existing Residence Hall, SHHS and McGill policies (e.g. Code of Community Living, Residence Handbook, McGill StudentCode of Conduct)
Facilitate roommate / community conflict mediation meetings with assistance from the RLM as required
Maintain confidentiality as per the confidentiality agreement
Collaborate with Front Desk, facilities, Protection Patrollers, dining hall and other SHHS and McGill staff to ensure a high level of support and services to student
General Availability and Duty
Serve as an accessible resource to students in residence
Building safety / emergency response, work with Protection Patrollers, ARLM, RLM, this could include fire alarms, maintenance issues, contacting 911
Respond and assistin the event ofan emergency
Perform duty shifts, according to the schedule and conditions determined by the Residence Life Manager of their hall. Duty shifts are scheduled late evening / earlymorning hours
Duty conditions include but are not limited to : remain in assigned building for the duration of the shift; hold and respond to the duty phone, complete active rounds(number of rounds outlined by RLM based on building needs) as directed to engage with residents and to uphold the standards of behaviors in the community, assiststudents in distress, enforce quiet hours when in effect, report and mitigate safety hazards as necessary, follow up on conduct issues in the building both on and offduty
Support residents who are sick, injured or in distress and direct them towards medical or professional services
Participate in move in and move out days, McGill Open House and other Residence activities
Training and development
Attend and actively participate in Floor Fellow Orientation (TBA) and in-service training throughout the year. Tentative training dates : August 7th-18th 2023, with Floor Fellow move in tentatively set for August 5th-7th, 2023.
May participate as required in select working groups or committees
Administrative Tasks
Attend all team and individual meetings called by their Residence Life Manager
Complete regular written updates as required by Supervisor
Regularly check and return necessary communications with Residence Life staff through McGill email
Complete duty log and incident reports every shift.
Complete written updates and reports as requested by supervisor
Post and remove signs and notices as required
COVID Context
While the general roles and responsibilities of the Floor Fellow position remain the same, certain aspects may look different due to unforeseen circumstances due to the pandemic.
Qualifications
You must have a satisfactory academic standing
You must have full-time student status at McGill University
You must be able to provide 2 references
You must be legally entitled to work in Canada for the duration of the appointment and be able to meet the hourly requirements of the role each week.
You must have a valid First Aid certificate (or an equivalent to the Canadian Red Cross Standard First Aid) with CPR / AED Level C
Knowledge of French and English. McGill University is an English -language university where day to day duties may require English communication both verbally and in writing.
Assets
Experience planning social events
Demonstrated practical experience in customer service setting
Extensive knowledge of McGill Campus beforecommencing the role
Experience living in a student residence
Good communications skills; such as active listening
Ability to work as part of a team
Ability to manage time effectively; including multi-tasking
FF Application Questions 2023-24
1. Which campus are you applying for? (MacDonald or Downtown)
2. Graduation year :
3. What languages do you speak (functionally)?
4. Have you ever lived in residence at McGill?
5. Please indicate which residence hall you lived in :
6. What faculty are you enrolled in?
7. Are you or have you been involved in any student groups, clubs, politics or
extracurricular activities at McGill?
8. If you’ve been involved in student groups, clubs, politics or extracurricular
activities at McGill please highlight and briefly describe your role below
9. LONG ANSWER QUESTIONS - NEW APPLICANTS (250 word maximum per question)
a. As a floor fellow, you are expected to support your residents and their well
being, while also upholding community standards and enforcing policies.
Describe a situation where these two roles might come into conflict. What
would you do in that situation?
b. Tell me about a time where you had a conflict with someone you worked
with. How did you handle the situation?
c. Tell me about a high stress situation you’ve managed with competing
priorities and without clear guidelines. How did you manage?