Job Title : Partnership Executive
Location : Remote in Sydney NSW
Company : Virgin Australia
Salary :
Open Date : 2023-02-25
Close Date : 2023-06-25

WORK TYPE:

Full Time, Max Term

LOCATION:

Sydney

JOB TYPE:

Velocity Frequent Flyer

APPLICATIONS CLOSE:

31 Mar 2023 AUS Eastern Daylight Time

Partnership Executive

Hello. We’re Velocity Frequent Flyer, loyalty program of Virgin Australia. And we’re back (in a big way).

With a year of ups and downs behind us all, we’re now ramping things up. Looking for new, come-as-you-are team members to join our fast-growing squad, responsible for rebuilding Virgin Australia’s loyalty program, currently 11 million members strong, and counting. That’s half of Australia!

If successful, you’ll be able to shout from the rooftops that millions of Australians have you and your team to thank for stacking up their Points and making getting back up in the air even more exciting.

No matter our role – we are united by our ambition to be the most loved airline in Australia, and always go one step further for our customers, colleagues and our wider community.

Who we’re looking for:

An ambitious travel professional who, using the travel knowledge and experience they’ve gained, is ready to navigate the next phase of their career towards being an integral part of ensuring mutually beneficial Partner objectives and growth targets, in the exciting and ever progressive world of travel loyalty and rewards. A self-starter who can think on their feet and enjoys working with a diverse range of Travel Partners where no two days are the same. This is a 12 month maximum term contract role.

What you’ll be doing:

• Day to day Partnership management including being the key point of contact and escalation; and managing the overall partner communications and administration processes
• Marketing Operations including campaign planning, developing campaign briefs and business cases, data analysis, reporting and delivery of all marketing executions
• Partner Operations by ensuring that all functionality is delivered as expected and managing appropriate escalations and briefs as needed.
• Reporting to deliver all campaign and financial reporting/reconciliations based on agreed timeframes and formats.
• Ad hoc project work /delivery as required

You’ll be great in this role if you:

• Day to day contact point for partners
• Own the end to end campaign management process
• Review and manage Velocity Program websites & Partner channels to ensure information is accurate and up to date at all times
• Pro-actively look for ways to improve back end processes and work with partners on any operational and customer issues
• Manage the contract sign off and administration processes internally to achieve timely signed contracts
• Review & prepare monthly partner reports and reconcile where relevant
• Identify and manage any discrepancies or variances month on month
• Develop and maintain strong working relationships with the Program Partners
• Contribute to the strategic partnership plans to ensure to ensure the delivery of partner objectives

What you’ll get from us

We’re committed to looking after you, with some of the best benefits and conditions in the industry – including (but not limited to):

• Heavily discounted air travel for you and your loved ones (including $1000 worth of travel credits per year)
• Flexible working arrangements (including work hours and work from home)
• Discounts on travel insurance, car hire, accommodation and experiences worldwide
• Discounted Virgin Australia Lounge membership
• Hospitality, retail, technology, beauty services and wellness discounts
• Wellness support, including the betterme digital wellbeing platform
• A comprehensive Employee Assistance Program, which offers confidential coaching and support from qualified professionals for all aspects of life – physical, mental, social and financial
• Dress for Your Day – enjoy the freedom to wear whatever is appropriate for the type of work you do and the day you have ahead of you

Equality rules

We’re all individuals. We love that. That’s why we encourage applications from Indigenous Australians, people with disability, those from diverse cultural backgrounds, our friends in the LGBTQI+ community, and anyone else who wants to join our family.

COVID-19

The safety and security of our people, guests and operations come first. Always. That’s why we’ve put together a comprehensive ‘Mandatory COVID-19 Vaccination Policy’. In a nutshell, to work with us, you’ll need to comply with our (and the airport’s) rules and regulations. And be fully vaxxed.

Ready to apply? We’re ready to hear from you.

Apply This Job