Job Title : Customer Service Representative
Location : Launceston TAS+1 location
Company : BlueScope
Salary :
Open Date : 2023-04-12
Close Date : 2023-08-12

Job Description

BlueScope is an Australian-born, global success story, spanning 18 countries, with a team of over 14,000 people. We’re driven by innovation and are proud that the technologies in our products and brands, like COLORBOND® steel, inspire and protect everything from hospitals and bridges to stadiums and homes.

The Opportunity

Come and discover the opportunity to join our Lysaght business in our Customer Service Team as a Customer Service Representative. Made in Australia since 1921, Lysaght manufactures and markets steel building products that have helped shape the nation: from iconic corrugated roofing over Australian homes, to large commercial and industrial projects.

Is a career with endless opportunities and further developments what you’re looking for?

• Ongoing training and professional development
• Friendly and supportive team environment
• Full-time, permanent, and stable employment with an iconic Australian brand

What Will You Do?

Based in Launceston, this role will offer variety and scope for an enthusiastic team player who enjoys the full spectrum of a busy workplace. In addition to general sales and customer service duties, you’ll be responsible for the following:

• interacting with our customers face to face and via phone and email to manage a variety of enquiries;
• preparing and following up customer quotes, whilst supporting our sales teams;
• identify and assess customers’ needs to achieve satisfaction;
• provide accurate, valid and complete information by using the right methods/tools;
• develop, maintain and manage relationships across the business;
• ensure that tasks are completed in a timely manner and systems updated accordingly;
• resolving issues and seeking ways to improve the customer’s experience.

More About You

Being the face of BlueScope for our customers, you will have:

• strong interpersonal and communication skills;
• proactive and willingness to learn;
• high level of attention to detail;
• sound computer literacy skills;
• self-starter that can work autonomously.

What’s in it For You

• Employee benefits with discounts on health and wellbeing products and services
• Free secured parking onsite
• Ongoing career development opportunities
• Ongoing trainings
• Team lunches
• Team building activities
• Employee Assistance Program

Come and discover us at bluescope.com/life-at-bluescope/careers.

Together we can make a world of difference.

Applications close Friday, 28 April 2023.

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