Job Title : Customer Service Representative
Location : Saanichton, BC+3 locations
Company : Waste Connections
Salary :
Open Date : 2023-01-04
Close Date : 2023-05-04

Waste Connections of Canada, the leader in non-hazardous solid waste management in North America is looking for a Customer Service Representative/ Reception is to join our team in Saanichton, BC.

We are looking for an SAFETY inclined, energetic, autonomous and proactive team player capable of making a difference in his/her team and community.

Responsibilities include:

• Manage daily administrative tasks including establishing work priorities
• Answer and direct incoming phone calls and assist local customers and residents with their waste collection inquiries
• Identify and assess customers’ needs to achieve satisfaction
• Follow communication procedures, guidelines and policies
• Serve visitors by greeting and assisting them or directing them to the appropriate party
• Perform clerical and reception duties including sorting incoming mail, filing, photocopying, faxing, office organization, etc.
• Assist with the development and implementation of reporting procedures
• Place office supply orders
• Additional tasks as required

Ideal candidate will possess:

• Minimum High school diploma
• 3-5 years directly related to office administration
• Solid knowledge of MS Office Applications
• Organizing and coordinating skills
• Ability to communicate effectively, both orally and in writing
• Knowledge of supplies, equipment, and/or services ordering and inventory control
• Ability to analyze and solve problems
• Ability to gather data, compile information, and prepare reports
• Ability to foster a cooperative work environment

Waste Connections of Canada is an Equal Opportunity Employer

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