Job Title : Credit agent
Location : Vancouver
Company : Iceberg Finance Group
Salary :
Open Date : 2024-02-29
Close Date : 2024-06-29
Salary:

iFinance Canada Inc. is a national consumer financing company that offered an array of financing to Canadians since 1996. This dynamic, growing organization is currently recruiting for a Bilingual Credit Agent. We are looking to grow our team with people who share our energy and enthusiasm for creating the best experience for our customers.

This position is a great opportunity to build on existing customer service skills as well as to learn consumer credit profile decision-making. Fine tune your multi-tasking abilities, while developing your communication and problem-solving skills. You'll also be able to use both French and English languages daily in this fantastic team environment.

Key responsibilities of the position include:

• Support approvers in the analysis of credit files;
• Inbound/outbound calls to complete customer files;
• Responding to customer calls and emails;
• Data entry of customer files;
• Credit adjudication (training provided);
• Providing superior professional service to valued clients.

Position Benefits:

• Growing company
• Positive environment and great hours
• Group benefits paid by the company
• RRSP plan with employer match
• Hybrid work model : 3 days in office

The ideal candidate will have the following attributes:

• Fluent in both English and French – proficiency assessment will be required
• Great Customer service experience
• Excellent communication and problem solving skills, quick thinker
• Positive individual with very good attention to detail
• Must be able to work independently, as well as in a team environment
• Punctual, professional and reliable.

Must be willing to work full range of shifts within the following hours:

• Monday to Friday: 10:00am to 6:00pm
• Saturday: 7:00am to 3:00pm (rotation basis usually once a month)
• Sunday: 7:00am to 2:00pm (rotation basis usually once a month)

This is an excellent, full-time permanent position with a growing company.