Job Title : European Contract Implementation Specialist
Location : Télétravail
Company : Thermo Fisher Scientific
Salary :
Open Date : 2023-05-10
Close Date : 2023-09-10

As the world leader in serving science, our work is more than something that fills our days – what we do has great purpose. Our industry-leading scale means unparalleled commercial reach, unique customer access and a global footprint. Our broad customer base, from research to clinical to commercial production means you can have a broad and meaningful impact here at Thermo Fisher Scientific. All while working in an environment where you will be supported, valued and rewarded for your performance.

European Contract Implementation Specialist (m/f/d) fixed term for 2 years
Job ID: 228709BR

Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team of more than 100,000 colleagues delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD.

Discover Impactful Work:

The Contract Implementation Specialist is in charge of the implementation of signed contracts, coordination of activities with internal functions, support of sales in the execution of given processes and supervision of customer status in a project plan in order to improve Customer Experience and drive revenue growth.
The contract specialist uses process metrics to report out the evolution of the implementation and level of conversion/revenue achieved.

A Day in the Life:

• Provides project management expertise and act as the focal point for the sales team, customer and internal functional areas throughout the duration of contract implementation
• Ensure tracking of progress by using the Implementation plan, Salesforce.com and PowerBI.
• Develop a tight-knit collaboration with other internal partners particularly the relevant IDIR/Business Dev for partnering with Sales, Customer Service, Supply Chain, Product Management, Marketing, E-business, Pricing team and Finance; this includes as examples :development and implementation of rollout and launch plan by site
• Keeps communication open between all team members via conference calls, meetings and project debriefings.
• Coordinate implementation of pricing structure with Pricing Operations in Finance
• Coordinate with Supply chain to plan for incremental demand and special product needs
• Work with Finance to define requirements and implement customer reporting
• Work with Customer Service to onboard the customer into our processes
• Coordinate e-Commerce integrations with market makers and other e-Commerce related tasks including hosted catalogs and e-invoicing
• Ensure continued alignment among contributors with overall implementation strategy and expectations and present regular status and plan updates to the customer and internal partners
• Develop/Improve the Contract Implementation Package by using feedbacks from external and internal customers during the contract implementation process.
• Train the Sales team and internal functions as the need arises

Keys to Success:

• Strong Project management experience involving multiple functions
• Strong leadership skills, especially in a matrix environment
• Proven ability to independently take ownership of initiatives and drive execution
• Excellent interpersonal skills to apply in communications with business partners, the field, and corporate personnel
• Excellent organisational skills with the ability to influence others to completion of tasks
• Knowledge of Word, Excel and PowerPoint, Visio and Project a must
• Proficient English. Second language an advantage
• Travel – around 10%

What we offer:

• Employment with an innovative, future-oriented organisation

• Outstanding career and development prospects

• Company pension scheme and other fringe benefits

• Exciting company culture which stands for integrity, intensity, involvement and innovation

If you are interested, please apply online with your CV and Motivation Letter including possible start date and salary expectations.

At Thermo Fisher Scientific, each one of our 100,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission—enabling our customers to make the world healthier, cleaner and safer.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or any other legally protected status.

Apply today!

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