Job Title : Customer Satisfaction and Quality Engineer
Location : Batam
Company : Schneider Electric
Salary :
Open Date : 2023-05-11
Close Date : 2023-09-11

1. Establishing, updating and reviewing Process Control Plan (PCP) and PFMEA

2. Analyzing the quality level/problem.

3. Making a judgment and giving technical assistance on quality problems.

4. Informing to all concerned people about quality issues.

5. Defining the proper corrective action to avoid the same problem in the future including the preventive actions.

6. Training the Line Inspector/ Acting Line Inspector & Final QC Inspector.

7. Performing products & process audit.

8. Provide deep analysis for the FPY result until origin of problem.

9. Provide root cause analysis for customer return which is related to manufacturing process.

10. Assure the qualification or re-qualification of the products, process and process facilities by deciding a proper judgment with concerned department on the status of products, process and process facilities according to the qualification procedure

Qualifications

Leadership Competency: Focus on Customer, Influence and Convince, Foster Collaboration & Networking.

Functional Competency: Electronic Competency is a MUST, Quality Audit, Quality Tools and Analysis, Continuous Improvement, Quality Manufacturing.

Cross Functional Competency: Issue Resolution, Business Acumen, Digital Acumen

Primary Location: ID-Riau Islands-Batam

Schedule : Full-time Unposting Date : Ongoing

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