Job Title : Provider relation
Location : Jakarta
Company : Neuvoo
Salary :
Open Date : 2024-05-08
Close Date : 2024-09-08
At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. Sound like you? Then read on. About the Role Responsible for handling customer inquires via telephone, email, or online platform• Provide timely response to customers in areas of product information, outpatient / inpatient services, claims, premium payment and policy termination• Process customer instructions / request• Troubleshoot and resolve customer complaint• May reach out to customers whose policies have lapsed in an attempt to retain them