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At APERTURA we are looking for System Engineer responsible for maintaining, engineering and operating our client IT infrastructure.
They are responsible for daily infrastructure administration (storage, network, firewalls, VMWare, IT / security applications) and act as an escalation point for our client Systems Administrators.
This innoscriptidual needs to understand the complex interactions of technical systems (networks, storage, virtualization, security) and have good troubleshooting skills.
They will be responsible for engineering highly available technical solutions that support mission critical platforms. They will engage other team members and support vendors as needed in order to resolve all technical issues in a timely manner.
This innoscriptidual will occasionally work after hours as needed, in order to support staff, perform updates, etc.
Job Description
We are looking for an eager, motivated innoscriptidual to join our client IT and fill a Systems Engineer role. Ideally, this innoscriptidual possesses a strong desire to learn and grow.
As IT, we are responsible for maintaining the infrastructure upon which most our client services are built. As such, the efficient planning and operation of the infrastructure is critical to the success of the business.
The Systems Engineers are responsible for the entirety of our client infrastructure, from the physical hardware to the applications that monitor it.
We are looking for someone who has advanced IT skills and experience, who can immediately contribute to the team. However, given the scope of the role, this position provides ample opportunity for growth and ownership.
Job Responsibilities
Tier 2 support (cover for Admins and take escalations)
Firewall Administration - tunnels, SSL VPN, policies, troubleshooting, etc.
Network Administration (switches, ISP, routers)
vSphere (ESXi, vCenter, etc) administration
Backup and Replication administration and testing (Veeam)
Storage administration (Nimble, Pure Storage)
CyberArk Administration
Duo Administration - SSO, Applications, MFA etc.
Infrastructure Monitoring (Nagios, etc)
Palo Alto XDR Administration and Configuration
Email flow and email security (Mimecast, Exchange Online)
DR / Secondary site administration (all infrastructure / applications)
IR responsibilities as needed
Collaborate with other teams for support, troubleshooting, etc.
Vulnerability scanning (Nessus)
Vulnerability remediation and tracking
Knowledge and Experience Requirements
8-10 years of IT experience (Helpdesk, Admin, Engineer, etc)
1-3 years of IT Engineering experience
5-7 years of infrastructure experience (networking, storage, virtualization)
5-7 years of firewall administration experience
1-3 years VMWare experience
1-3 years of security experience
SSL VPN Config and Troubleshooting
Active Directory / Hybrid Azure AD
Enterprise networking models
Highly Available infrastructure setup and troubleshooting
Proficient with Windows and Linux
Other Skill Requirements
Must be able to work independently and track time on projects using ClickUp
Must be able to communicate complex technical issues to IT staff and non-technical coworkers
Must be able to plan and manage small to medium projects
Must posses excellent troubleshooting skills and be able to contribute to collaborative problem solving
English (B2 / C1)
Education Requirements
High School Diploma or equivalent (Required)
Bachelor’s Degree in Information Technology or related discipline (Preferred)
Relevant Professional Certifications (Preferred) 