Job Title : Enterprise Sales AdvisorLocation : Kuala LumpurCompany : TeslaSalary : Open Date : 2023-05-27Close Date : 2023-07-27What to Expect
At Tesla, our Tesla Advisor (Enterprise Sales) consistently deliver on an incredible educational, immersive, and exciting experience to all of our current and future customers as well as create a memorable experience for our customers on delivery day. They constitute Tesla’s front line and are our brand ambassadors, supporting our mission to accelerate the world’s transition to sustainable energy.
As a Tesla Advisor Enterprise Sales, you will support your clients from the moment they place orders to the team, Enterprise sales, to learn about Tesla through to their delivery day experience. We’ve created one of the most innovative vehicles ever made, and you will help deliver an equally innovative buying and delivery experience.
To succeed at Tesla, you must be energetic, highly organized, and hard working. You should have a passion for sustainable energy and the ability to create exceptional client experiences. While individual contributions will be recognized, teamwork is essential to achieve the highest level of success. We will reward team players who help others succeed and empower the team around them.
What You’ll Do
Create a new pipeline from accounts and close deals as a main responsibility. Act as primary point of contact for fleet management, corporate clients, short-term/long-term rental and mobility industry like taxi
Stimulate the demand by visiting and informing clients in regards to Tesla’s fleet proposition. Organize test drives for potential company car drivers at the workplace or at Tesla location if required.
Consistent and continued usage of the CRM system, to log appointments, calls, test drives, contacts and meeting notes. Maintain a suite of accurate reports.
Develop and maintain comprehensive product knowledge in respect of all vehicles, processes and business finance solutions. Conduct competitor analysis on a regular basis.
Actively contribute to the achievement of monthly sales and delivery targets by meeting and exceeding individual KPI’s.
Proficient in Sales and Delivery Operations able to execute and consistently deliver a strong client experience with little to no guidance
Provide the highest level of customer service throughout the full sales and delivery cycle & installation process, as well as continued support throughout ownership
Be the primary contact point for all client interactions throughout their purchase experience
Responsible to contact client and collect government subsidy documents and complete government subsidy application process
Manage own delivery pipeline and ensure vehicle registration process to complete by collect necessary documents on time
Educate clients on all details of the purchase and delivery journey from initial contact through to delivery day.
Ensure vehicles readiness in preparation for the actual delivery day
Execute customer trade-ins and documents on delivery day
Perform additional responsibilities as assigned to meet business needs
What You’ll Bring
Client service experience required
Positive, enthusiastic and passionate about the changes in the personal transportation industry
Ability to understand and convey business issues and technical concepts
Strong sense of team mentality and reliability
Strong communication skills and attention to detail
Demonstrate a mastery of all Tesla products and services. Keep up with EV industry trends and local incentives
Flexibility of work multiple locations among main offices, delivery center and other temporary business locations
Valid driver’s license in the country in which you are applying, 2-year minimum driving record required with a clean driving history
Ability to obtain appropriate state licensing, where applicable