Customer Happiness Officer


Job Title : Customer Happiness Officer
Location : Kuala Lumpur
Company : WOBB
Salary :
Open Date : 2021-04-08
Close Date : 2021-06-08

As the Customer Happiness Officer at The Makeover Guys, you will provide a people-oriented experience to our customers. You will help to increase the customer satisfaction through efficient and personalized support. Your work will directly impact the image of The Makeover Guys. What You’ll Do: Ensuring that the customer is always satisfied with our services Serving as the primary point of contact for after-sales care (e.g. coordinating maintenance, warranty, and insurance claims) Working to develop customer engagement activities Understanding the full cycle of our business model Handles additional duties as assigned
WOBB is Malaysia’s leading youth career platform founded in 2014. Today, we are on an unwavering mission to be Asia’s most loved job search platform that helps people discover any job with any employer in the market. Seeking to provide an alternative to a text-heavy web-based job seeking experience, WOBB uses mobile technology and rich media content to bring the human experience of job hunting to the digital world. Our website and mobile app features company pages that allow job seekers to assess culture fit with potential employers - saving time for everyone.
Bachelor's or Equivalent

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