Executive Call Centre/ Contact Centre

Description

Job Title : Executive Call Centre/ Contact Centre
Location : Bangsar South
Company : AEON Credit Service (M) Berhad
Salary :
Open Date : 2023-01-04
Close Date : 2023-05-04

Job Highlights


  • Close to LRT/MRT station
  • Specially looking for talented candidates
  • Start ASAP

Job Responsibilities:


  • To provide a high level of customer service experience when attending to customers' request, inquiries and complaints within the turn-around-time.
  • To provide first call resolution in an effective and timely manner.
  • To handle customer inquiries in an efficient, courteous and professional manner.
  • Able to work both independently in a team environment by supporting team members in the absence on customer follow up i.e. ownership.

Job Requirement:


  • Bachelor's Degree/Diploma in any related discipline.
  • Experience in Customer Service/Call Centre/Credit Card Sales/ Banking or financial industry background will be an added advantage. However, fresh graduates are also welcome to apply
  • Computer literate and proficient in Microsoft Office.
  • Fluent in conversing in both English and Bahasa Melayu.
  • Able to start immediately is an added advantage.
  • 5-day work week with the ability to work on shift rotations on weekends and public holidays. (Selected candidates will be entitled for rest day and off day on alternate basis)
  • A strong team player with good etiquette.
  • Successful candidate will be based at Bangsar Office.


Interested candidates please submit your application through Jobstore.com


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