Job Title : Key Account Manager e-Commerce
Location : Petaling Jaya
Company : Heineken
Salary :
Open Date : 2023-01-17
Close Date : 2023-05-17

Strategy

• Strategically align customers’ development with corporate priorities
• Build strategy around driving the e-com retailers that incorporate the company's objectives
• Develop a complete sales plan aligned with business objectives for growth and profitability
• Build long term partnership with customers to capture new business opportunities
• Leadership of cross-functional team

Negotiation

• Negotiate annual sales agreements with customers
• Create and implement JVC plans with customers
• Develop and manage day-to-day business relationship with key online customers to ensure strategic alignment and continuously improve customer satisfaction

Process

• Develop a robust pipeline of promotional opportunities that are aligned with business objectives and customers strategies
• Coordinate with TM and D&T team of the design and appropriate content
• Create an implement a promo plan
• Accountable to ensure sales targets
• Accountable for contract investments s and promotional budget management
• Oversee product setup, logistics and inventory replenishment
• Other projects/initiatives as assigned

Analytics

• Analysis of market development
• Collect and interpret data from various sources of information
• Adapting global framework and best practises to the local market
• Understand shopper insights and behaviour to drive new business opportunities online

Requirement:

• Bachelor degree
• Excellent communication skills in English (Mandarin - will be an added advantage)
• Key Account Sales experience, with a proven track record of success and exposure and negotiation experience, presentation and effective budget management; working with e-com customers; digital knowledge; practical experience in a similar position is a plus strong expertise across national retailers and e-com platforms; well-developed understanding of data analysis as well as website metrics
• Exemplary Team work skills with various persons and personalities; strategic thinking; problem-solving skills; analytical skills with strong knowledge in interpreting results and drawing conclusions; entrepreneurship.
• Demonstrated ability to manage multiple projects; strong expertise across national retailers and e-com platforms; well-developed understanding of data analysis as well as website metrics
• Proficient in Microsoft Word, Power Point and Excel

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