Job Title : Intern (IT Helpdesk Team)
Location : Klang
Company : Qinetics
Salary :
Open Date : 2023-02-20
Close Date : 2023-06-20
Intern (IT Helpdesk Team) Mranti Park, Bukit Jalil, Kuala Lumpur


Candidate will be helping the product team in product launching, which included research & analysis, launch process, pre-launch marketing & other preparation, post-launch follow up & product support. Candidate also will involve in the existing product maintenance.



Why Join Us:

• Work-life balance with flexible and dynamic culture.

• Opportunity for personal growth and career development.

• Fun and young working environment.

Job Responsibilities:

• To provide remote, phone or direct support to end users;
• Provide telephone, chats, remote/direct support to all level of end user;
• Handle email & telephone incident/request.
• Ticket escalation, severity categorization, support coordination, between users and engineers

Job Requirements:

• Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Computer Science/Information Technology or equivalent;
• Required language(s): English, Bahasa Malaysia;
• Final year student is encouraged to apply.
• Required Skill(s): MacOS, iOS, TCP/IP, DNS, DHCP, IIS;
• Preferably have basic knowledge in configuring & troubleshooting for Wintel based, Mac OS/iOS and Android devices;

Students who are interested may send your applications and details (resume, transcript, and internship period) to [email protected] cc: [email protected]

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