Job Title : Manager, Reconciliations Production Services
Location : Cyberjaya
Company : Royal Bank of Canada
Salary :
Open Date : 2023-04-25
Close Date : 2023-08-25

Come Work with Us!

At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.

Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.

Job Title

Manager, Reconciliations Production Services

Job Description

What is the opportunity?

RBC Investor & Treasury Services Malaysia is a processing center of operational excellence supporting 10 countries across three geographical time zones. Malaysia is a processing hub that supports Custody - Transaction Management; Settlements; NAV Production; Fund Reporting; Shareholder Services; Global Fund Platform Services; Data Service Delivery; Entitlements – income and corporate actions and Reconciliations. The country employs a Global Operating Model to maximise efficiencies across times zones and supports a 24/5 operational capability. The objectives for Malaysia are to enhance the scalability of our global operations, improve service quality via our ‘centres of excellence’ and to implement/leverage standard processes globally.

What will you do?

• Lead employees using performance management, manage capacity planning, new staff onboarding and provide oversight and direction to the employees in the department in accordance with the organization's policies and procedures.
• Liaise with Risk & Compliance Department to ensure policies and procedures pertaining to Operations controls are appropriately implemented
• Support and ensure integrated approach with the segment strategy, new product development and relationship management counterparties, client service professionals and oversight
• Report, escalate and ensure aged breaks are closed or appropriately tracked until resolution with best practices and effective management of escalation of reconciliations breaks.
• Mitigate financial/reputational risk by ensuring appropriate structure, resources, procedures and controls are developed and maintained in compliance with regulatory requirements or company policies.

What do you need to succeed?

Must-have

• 5-8 years of financial services industry experience in an operations environment
• Custody and Banking / Funding knowledge in operations / back office
• Reconciliations knowledge
• Experience on Custody/Shareholder services
• Understanding in other functions like Entitlements, Cash Management, Transaction Management, Settlements, Fund Accounting
• Superior interpersonal and networking skills with a proven track record of dealing with clients, senior management, colleagues and staff.

Nice-to-have

• University degree in accounting/finance or business concentration or equivalent experience.

What’s in it for you

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

Job Summary

Address:

Cyberjaya, Selangor, Malaysia

City:

MYS-SELANGOR-CYBERJAYA

Country:

Malaysia

Work hours/week:

40

Employment Type:

Full time

Platform:

Wealth Management

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2023-04-25

Application Deadline:

2023-05-31

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at rbc.com/careers.

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