Job Title : Spclst, Cons Depo AcqstnLocation : Kuala LumpurCompany : RHB Banking GroupSalary : Open Date : 2023-05-04Close Date : 2023-09-04
Working Hour
Regular Hours
Monday - Friday
Business Area
Community Banking
Location
Malaysia - Kuala Lumpur
Description
Primary Objective:
- Develop and enhance product proposition to attract new and retain existing customer base
- Develop and enhance customer journey for deposit products to ensure seamless onboarding, engagement and drive transactional behaviors
- Identify and expand acquisition channels for deposit products
- Develop Key acquisition strategies through partnerships, collaborations and campaigns
- Partner and work closely with respective internal & external stakeholders to implement new products/customer journeys to meet Bank objectives, support strategic direction and create new ideas & solutions.
Key Responsibilities:
Consumer Deposits Solutions
- Improve & develop Consumer Deposit propositions to address customer’s needs surrounding MCA, FX Remittance, CASA & FD
- Review & enhance customer journey to drive business objectives. Implementing initiatives across digital & non-digital platforms to drive customer stickiness and greater customer experience
- Manage and monitor project implementations to ensure quality is delivered and ensuring business objectives are realized with approved project scope, timeline and budget
- Identify, acquire, build and maintain relationship with key partners to achieve win-win collaborations (via internal & external stakeholders)
- Ensure projects & initiatives meet business objectives and conforms with regulatory requirement & guidelines
Consumer Deposits Acquisition
- Develop acquisition strategies for Consumer Deposits and identify business opportunities to ensure business objectives are met
- Design, plan and implement end-to-end sales and marketing campaigns to drive customer acquisition
- Coordinate sales channels and supporting units to grow deposit including MCA, CASA, Joy@Work and segment accounts.
- Identify & develop new acquisition channels to ensure simple and seamless onboarding by customers
- Collaborate with internal and external stakeholders to drive new channels of acquisition
- Collaborate with Group Marketing to develop marketing strategies and plan to drive acquisition of key deposit products
Bachelor Degree - .
Minimum 3-5 years’ experience in Banking and Project Management with exposures in product development, marketing and experience writing detailed business cases and product rollout plans.
- Familiarity with Banking Products & Technologies
- Innovative, critical thinking, good analytical and communication skills
- Ability to work effectively with internal & external stakeholders and drive project outcomes
Dental, Education support, Miscellaneous allowance, Medical, Loans, Sports (e.g. Gym), Parking, Vision, Regular hours, Mondays - Fridays, Casual Business Wear, Performance Based Rewards