Job Title : Manager - Digital Marketing .Marketing NGLocation : NigeriaCompany : MTN NigeriaSalary : Open Date : 2023-03-03Close Date : 2023-07-03Reports To: Senior Manager Brand Management
Division: Marketing
Mission
- Develop digital marketing and brand engagement plans across all digital channels and touch points. This includes but not limited to digital advertising, content strategy, social media, web etc.
- Develop, execute and manage all digital campaigns for the MTN Brand, in line with MTN’s digital strategy and other divisional initiatives.
- Develop, execute and implement MTN’s Digital marketing plans across all Digital media, Social media, web etc.
- Implement annual and tactical Digital Marketing plans to deliver on set business KPIs on brand engagement and product and services adoption
- Drive performance and attribution for all product and services campaigns.
- Drive an increase in MTNN’s Brand Health Tracker and Brand Net Promoter Score
- Maintain market lead as the number one Digital brand in the Telco space on website ranking, followership and engagement
- Develop, execute and manage all digital campaigns for the MTN Brand, in line with MTN’s digital strategy
- Develop content strategy and innovative social media engagement initiatives to drive brand differentiation and affinity
- Drive campaign performance and conversion using SEO/SEM, re-marketing, display advertising leading to attribution, referral marketing, content marketing etc.
- Assist the Senior Manager Digital Marketing in effectively providing guidance to internal stakeholders in the development and deployment of content and creatives for optimal efficiency
- Prepare campaign reports and overall web/social channels performance
- Maintain and manage the company’s website and all related websites for better user journey and website ranking
- Manage in-house creative department to ensure alignment of all brand communication with the MTN Group CI
- Manage the creation of all project documentation (plans including communication; project; risk and stakeholder management plans)
- Analyze and interpret user journey stats in order to improve the customer experience
- Lead team to prioritize and implement all approved initiatives to deliver on set business objectives
- Review performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules
Education:
- First degree in a business related or any social science discipline
- A post-graduate degree in Marketing, Digital Marketing, Business Administration or a related discipline will be an added advantage
- Relevant certification in Digital Marketing
- APCON Certification
- Fluent in English
Experience:
- Experience: 6 - 13 years’ experience which includes:
- At least 4 years in digital marketing driving digital strategy & advertising
- At least 1 year core marketing experience
- Experience in leading teams and agency relationships in planning and developing digital campaigns
- Proficiency in the use of Digital Marketing tools like, Google analytics, Mix Panel, Apps flyer, Metabase, Data studio, MailChimp etc.
- Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform and motivate.
- Strong communication and writing skills
- Interpersonal skills
- Project Management skills