Job Title : Customer Relations Coordinator - medewerker binnendienst, full time
Location : 3871 Hoevelaken
Company : Orbus International BV
Salary :
Open Date : 2023-04-07
Close Date : 2023-08-07

Customer Relations Coordinator, full time

OrbusNeich is a global pioneer in the provision of life-changing vascular solutions and offers an extensive portfolio of products that set industry benchmarks in vascular intervention.

Job description

As a Customer Relations Coordinator you are responsible for providing excellent service and support to the International Sales Team, Distributors and Customers in the territory assigned to you.

Tasks and responsibilities

• Key contact and support for customers worldwide
• Maintain history and traceability files
• Coordinate new customer approval process
• Maintain and control prices
• Manage and maintain distributor contracts and consignment contracts
• Single point of contact for incoming complaint reports
• Support the international sales team and sales center with up to date customer information, data, analysis and reports
• Order entry (70% of your time)
• Returned product handling
• Consignment- and car stock management
• Liaise with all necessary departments regarding ongoing business
• During absence of colleague, looking after her/his accounts

Job requirements

• MBO/HBO diploma
• Team player with good communication skills in Dutch and English (verbal and written). Other languages such as French or German is a plus as is an affinity with languages in general
• Experience in a similar function in an (medical) international environment is highly desirable
• Experience with Microsoft office and ERP systems

Personal skills key words :

• Time manager
• Proactive team player (and solo if needed)
• Integer and familiar with a customer and quality driven business
• Sense for commerce and relationship management
• Communication is key and you are the best in this
• Assertive go-getter
• Service orientated
• Organizer
• Flexible and stress resilient
• Analytical
• Decisive

As the proverbial spider in the web, you literally are in the center of all activities. This also means that you, as the allrounder that you are, are able to deal with various things at the same time and you are still able to maintain an overview.

What do we offer you?

• A challenging, independent job in a highly motivated team
• A job that allows you to be a relationship manager, advisor and sales support in one
• The opportunity to work in an international company
• Temporary contract with prospect of permanent
• 27 vacation days
• Competitive salary depending on experience

Job Types: Full-time, Permanent

Salary: From €2,500.00 per month

Work Location: In person

Application Deadline: 30/04/2023

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