Job Title : Bay Audiology Client Care Coordinator (Fixed term contract) - WellingtonLocation : Wellington City, WellingtonCompany : Amplifon GroupSalary : Open Date : 2023-01-02Close Date : 2023-05-02
Here at Bay Audiology, we offer a range of services, including hearing tests, hearing device fitting and maintenance, and ongoing support and care for our clients.
We now have a 7 month fixed term contract covering parental leave until the 1st July 2023 in our Wellington Clinic. Hours will be 8:30am-5pm (Mon-Fri). We envisage that at the end of the contract there will be other opportunities within the wider business for you.
Our Client Care Coordinators provide the first interaction with clients on their hearing journey, so an exceptional client care experience is vital. You will be part of a close- knit team along with audiologists and clinic staff.
Responsibilities for this role include:
- Providing gold standard client care
- Responding to client enquiries
- Appointment management
- Consumable sales and invoicing
- Conducting hearing screening checks
- Hearing device repairs and troubleshooting
Hearing screening and hearing aid repair experience is not necessary and full training is provided in these areas.
Who we're looking for:
We're seeking people with a passion for customer care and who thrive on making a difference in the lives of others. You'll have great organisational and communication skills and feel at home in a sales/retail environment. You will enjoy working in a passionate team and be comfortable with basic computer use and the Microsoft suite (Outlook, Word etc).
Why choose us:
We're at the forefront of innovative hearing care services, part of the global Amplifon Group, and we provide supportive leadership, and career pathway opportunities. Staff benefits include quarterly team and individual bonuses based on performance along with discounted Southern Cross health insurance.
Amplifon is the global leader in hearing health care. We operate in 28 countries and in New Zealand trading under two well-known brands Bay Audiology and Dilworth, we operate in over 140 locations.
Sound like you?
We would love to hear from you.
Apply online today with your covering letter and CV and let us know why you would like to join Bay Audiology.