Job Title : Customer Service Officer - WestCity Henderson
Location : Henderson, Auckland+2 locations
Company : ASB Bank
Salary :
Open Date : 2023-01-12
Close Date : 2023-05-12
Customer Service Officer - WestCity Henderson

ASB Advice Centres (Branch Banking)

Customer Service Officer

Here at ASB the customer is at the heart of everything we do. Our Advice Centres are currently going through an exciting period of transformation to ensure we continue to deliver innovative, personalised and convenient solutions for our customers.

About the role:

We have an awesome opportunity for a Customer Service star to join the friendly team within our Advice Centre based in our Westcity Henderson Branch.

As a Customer Service Officer, you will be dealing with a broad range of banking queries and requests from customers. ASB offers innovative online offerings and you will help support and educate our customers on the various banking solutions and options available to them.

This is a full-time position working 40 hours per week on a 7-day rotational roster.

About you:

We are looking for people who can build relationships, learn fast, respond quickly, and are passionate about providing memorable customer experiences. Your ability to educate customers on our digital and self-service channels will be both rewarding and satisfying. Confidence in learning our offerings and asking the right questions will ensure you are tailoring personalised solutions for customers.

What's in it for you:

This is an exciting opportunity to be at the forefront of our Advice Centre network and offers you the opportunity to progress your career in multiple directions, in many different teams and locations. ASB offer a fun and supportive team with awesome benefits.

Join a diverse and inclusive environment where we are united as one team working together to accelerate financial progress for all New Zealanders.

You will also have access to:

• A competitive market salary
• A broad range of exclusive Staff Banking Benefits
• Life and Income Protection Insurance
• Strong professional development opportunities
• Joining a dynamic and diverse team

For additional information please see the attached Position Description, and to register your interest in this position please apply online.

Job Details
Reference # SO153110
Posted on 12 Jan 2023
Closes on 22 Jan 2023 18:00
Location(s) WestCity Branch - Henderson
Company ASB Bank
Expertise Customer Service / Sales, Customer Service Officer, Retail Banking
Work type(s) Full Time

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