Job Title : Service Adviser
Location : Wairau Valley+2 locations
Company : Sime Darby Motors
Salary :
Open Date : 2023-02-15
Close Date : 2023-06-15
Job Details Reference # 50025
Location(s) Wairau Valley
Expertise Service Advisor
Job level(s) Experienced
Work type(s) Permanent

• More details (document)

Achieve customer service satisfaction by demonstrating a high level of customer service and collaborating with the Service team.

• Salary package + Vehicle + Monthly Commission
• Previous experience in similar role - high preferred
• Innovative in contacting potential customers

Continental Cars BMW Auckland

We have two BMW dealerships which are in Wairau Valley, Auckland's North Shore and Kaiwharawhara, Wellington. Our parent company operates as one of the largest BMW retailers in the world and as such has made a significant investment in New Zealand to ensure customers are given a world-class experience beyond any other.

About the Role and Responsibilities

Continental Cars - BMW Auckland is looking for an experienced Service Adviser to manage customer requirements for service and repair in an efficient and courteous manner to ensure the highest standard of Customer Service. To organise the loading of the workshop in an efficient manner to ensure efficient utilisation of workshop capacity. To carry out customer follow-up and prospecting activities to maintain and build the volume of work within the workshop. To accurately prepare and cost customer invoices to Group Standards.

To be successful in this role, you must:

• Have proven, current experience in a similar role
• Have impeccable time management and organisational skills
• Excellent computer literacy and experience with inhouse systems
• Have a passion for customer service
• Have Filing and Administration tasks skills
• Have an eagerness to learn
• Have a clean full driver's license

Hours of Work

This is a full-time role 47.5 Hours a week, Monday to Friday to be worked between the hours of 6:00 to 18:00 with rostered Saturdays. However, general working hours are usually from 7.30am to 5.30pm. Continental Car Services is offering the right candidate a competitive salary plus a monthly bonus in a stable and secure employment environment.

Additional Benefits:

You will also enjoy the benefits of an in-house training team to help you upskill through technical, business, and life skills modules, delivered in person and online. Sime Darby Privileges, an employee benefits programme with discounted shopping, fuel, in-store discounts, and travel

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