Job Title : Inpatient Receptionist
Location : Epsom, Auckland
Company : MercyAscot
Salary :
Open Date : 2023-03-14
Close Date : 2023-07-14

MercyAscot is seeking a caring, reliable and experienced person to join our team as Inpatient Receptionist in our General Surgical Ward at Ascot Hospital in Remuera. This is a permanent full-time position, Monday - Friday 06:45am to 3:15pm.

As the first point of contact for the ward, our Inpatient Receptionist ensures that our patients & visitors receive outstanding customer service, and provides efficient administrative support to the Charge Nurse Manager, specialists and wider clinical team. This position will suit a committed customer focussed person who will be confident dealing with patients, specialists and colleagues at all levels. While previous experience as a medical receptionist would be ideal your willingness and ability to learn and adapt will set you up to enjoy this rewarding and important role.

Key task include:

• Greet patients and visitors to the ward with a warm and friendly welcome
• Attend to phone calls and enquiries, forward and follow up as required
• Facilitate patient admissions, transfers, bookings and discharges
• Collate and update patient charts and records
• Ensure the smooth running of the ward from an administration perspective

Our preferred candidate will have:

• Solid experience in a frontline customer service or reception role preferably in a healthcare setting
• Excellent computer skills and the ability to pick up new systems quickly
• The ability to communicate confidently and clearly in a professional but friendly manner
• Keen attention to detail, high level of accuracy and great organisational skills
• The ability to work effectively and positively within a large team environment is essential

We Offer:

Our people tell us that they love working at MercyAscot because of the great people and the teamwork and because we're large enough to be progressive but small enough to care. Another reason to work for MercyAscot is that our people enjoy great employee benefits, including competitive salary, free parking, Christmas & New Year close-down, subsidised private healthcare insurance after 2 years' service, Employee Assistance Programme….. etc!

About Us:

We're a part of the Healthcare Holdings Group of companies and we're New Zealand's largest private surgical facility with 22 theatres (and growing) across 3 sites including an Intensive Care Unit and Coronary Care facilities. Here at MercyAscot we value being adaptable, having effective communication skills, being accountable for our actions, and providing excellent customer service.

So if you love teamwork, and want to be part of a dynamic and ever-growing organisation, hit APPLY now! Only candidates who already have the legal right to work in New Zealand will be considered for this role.

Applications close on 31 March 2023; however, we reserve the right to close applications earlier as needed.

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