Job Title : Assistant Business Services Co-ordinatorLocation : Guildford GU4+1 locationCompany : National TrustSalary : Open Date : 2023-10-02Close Date : 2024-02-02
The National Trust is a busy organisation that has a lot going on at all times - you can guarantee that no day is the same so you’ll have to love variety. As well as supporting day to day operations, you’ll have the chance to support a variety of projects. You’ll learn to champion best practice when it comes to business support, and will always be looking at how you can offer help where needed.
The salary for this role is £21,021 - £25,740 dependant on experience.
What it's like to work here:Hatchlands Park was built in the 1750s for naval hero Admiral Edward Boscawen and his wife Frances. Since then, it has housed wealthy families, a finishing school for girls and even a printing press. Today, visitors can wander through 400 acres of rolling parkland and woodland, stop for coffee in the Kitchen Café all year round or see inside the house on six afternoons a week, between March and October.
Hatchlands Park forms a portfolio of two properties with Clandon Park situated 2.5 miles away in West Clandon. The Facilities and Support Services team spreads across the whole portfolio, working to keep our buildings and facilities safe and compliant and our business operations running efficiently.
Reporting to our Facilities & Support Services Co-ordinator, you’ll be at the heart of the property working alongside all our property teams by delivering efficient business services. You’ll ensure the highest standards of customer service across the property by always implementing a ‘customer comes first’ attitude.
What you'll be doing:You'll be responsible for the delivery of efficient, proactive and flexible business services at Hatchlands Park. Through working as part of a team you'll enable your stakeholders to deliver the organisational strategy and meet their objectives. Your responsibilities will include general business services, records management, system/process management, soft facilities management and financial management.
You’ll role model exceptional customer service, providing a consistent point of contact for your team, visitors and external stakeholders. You will co-ordinate the efficient and discreet handling of data using a number of business systems. Part of a small, flexible team, you'll work alongside colleagues and volunteers creating a great place to work. You’ll work in an environmentally conscious manner, monitoring the resources that are delegated to you.
Please also read the full role profile and word document attached to this advert.
Who we're looking forWe’d love to hear from you if you are:
- Helpful & Friendly
- Customer focused with a positive attitude
- Comfortable using IT packages
- Enthusiastic with a willingness to learn
- A team player but able to work alone under direction
The packageThe National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust places for you, a guest and your children (under 18)
- Tax free childcare scheme
- Rental deposit loan scheme
- Season ticket loan
- Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts
- Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
- Flexible working whenever possible
- Employee assistance programme
- Free parking at most locations
- Independent financial advice
Requirements :Compliance.Eligibility to Work in the UK
Permanent p/t (33.75 hrs pw)