Job Title : Global Operations Apprentice 2024
Location : Chester
Company : Bank of America
Salary :
Open Date : 2024-02-16
Close Date : 2024-06-16

Programme Overview


Our apprentice programme starts in September 2024. We are currently looking for motivated and control focused Apprentices to join our Global Operations team in Chester in a full-time role whilst studying the Level 4 Investment Operations Specialist apprenticeship standard.


This is a fantastic opportunity to join a world-renowned company, learn first-hand from industry-experts and build the foundations of your new career right here in the North-West. At Bank of America, you can expect:


To join an exceptional and supportive team, working alongside colleagues from around the globe.

Extensive career mobility opportunities and dedicated resources to support your on-going development and future career planning.

High-performance to be rewarded.

A commitment to celebrating diversity in thought, style, gender, sexual orientation, gender identity, race, ethnicity, culture, religion, age, ability, and experience.

Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local community.


The Team

Global Operations is the engine room for multiple lines of business, including Global Markets and Global Banking.


The operational services that we provide make a significant difference to our clients; from smooth onboarding and account opening through to trade confirmation and settlement. Timely and accurate trade reporting, alongside our escalation and risk management is essential in meeting Bank of America’s regulatory obligations.


The operational knowledge and query resolution that we provide to Trading, Sales, Finance, Risk and Legal teams give rise to interesting interactions with internal stakeholders every day and the ideas we provide to our Technology team through our operational excellence initiatives help drive innovative strategies and solutions to minimise risk and increase efficiency.


As an apprentice, your key tasks and responsibilities may include but are not limited to:


Gain front to back understanding of the businesses being supported and building relationships with key internal partners including Technology, Finance, Risk, Front Office and other Operational teams

Build and manage relationships with clients and external service providers

Understand the front to back processes within the team and the associated risks and controls

Contribute to the daily processing of the trade lifecycle across a wide range of financial products

Contribute to the production and analysis of performance metrics

Engage in the continuous improvement of the end to end operating environment

Essential competencies:


A clear motivation for the Operations division and a thirst for knowledge and understanding of the business

Problem solving and analytical skills

Capacity to learn quickly

Demonstrates integrity and ethics by earning other’s trust and respect through consistent honesty and professionalism in all interaction


Qualifications / Eligibility

To be considered for this programme, candidates must have the following:


Hold or predicted to achieve at least 3 A levels/BTEC or equivalent with a minimum of 96 UCAS points (CCC grades)

At least a grade C or 5 in Maths and English Language GCSE (4 will not be accepted) or equivalent

Been a resident of the UK for the past 3 years

The right to work and remain in the UK indefinitely

Not completed a qualification or apprenticeship at the same level or higher which provided you with substantially the same skills or training as you would gain through this apprenticeship with Bank of America