Qualifications

Education

High school diploma or the equivalent.

Licenses

Gaming Registration

Other

Ability to read and comprehend instructions and information.

Professional personal appearance.

Excellent communication skills.

Ability to meet company's production and quality standards.

Basic reading, writing, and arithmetic skills required. Must be able to read, write, speak and understand English. This is normally acquired through a high school diploma or equivalent.

Computer literate with the ability to learn new software applications. Duties require professional verbal and written communication skills. Position requires attention to detail and excellent organizational skills. Prior casino money handling or bank experience preferred.

Must be able to lift 25 pounds and work in a standing position.

Must be 21 years of age and be able to obtain all federal, state and local regulatory permits as required by position.

Strong interpersonal and communication skills. Must have excellent guest and human relations' skills. Must be able to communicate clearly within the department and with guests.

Visibility requires maintaining a professional appearance and providing a positive company image to the public.

Must have working knowledge of Regulation 6A.

Work requires willingness to work a flexible schedule.

WORKING CONDITIONS
Must be able to tolerate areas containing secondary smoke and high noise levels. Must work calmly and be able to grasp change quickly. Must be able to stand and talk for extended periods of time. Ability to lift 25 pounds. Work may require a flexible (weekends and nights) schedule.

Physical Requirements

Specialized Work Experience

Safeguards company assets and adheres to Federal, State and local statutes and regulations.

Maintains and is held accountable for all funds entrusted to him/her on assigned shift.

Provides prompt, friendly and courteous service to all guests in a confidential manner.

Stacks and runs coin as required. Removes bags of coin from jet sort machine.

Responsible for front money, credit card advances and maintains safety deposit boxes.

Balances marker in the market bank.

Makes credit inquires, performs credit checks and other related functions necessary to process new check cashing applications.

Communicates to other departments regarding credit information when necessary.

Implements changes in accordance with current needs.

Balances all money transactions and paperwork.

Participates in departmental brainstorming meetings.

Other duties as assigned.

Surroundings

move throughout the company facility for most of the shift.

spend time indoors in air-conditioned areas.

Sitting

for prolonged periods

Standing

infrequently

for prolonged periods

Walking

on a regular basis

Bending, twisting and/or stooping

infrequently

Kneeling and/or Squatting

infrequently

Lifting

25 lbs to 50 lbs

infrequently

Reaching and/or lifting overhead

on a regular basis

Climbing

stairs

Repetitive hand/finger movement

for prolonged periods

Grasping/grabbing with hands

infrequently

Pushing and Pulling

infrequently

General Expectations

Devote himself/herself to insuring satisfaction to customers.

Determine management, production and quality requirements by asking questions and listening.

Attend company meetings as required.

Maintain a follow-up system that encourages follow through with assigned projects.

Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals.

Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.

Understand the terminology of the business and keep abreast of technology changes in products and services.

Know and understand the federal, state and local requirements which govern the company’s business.

Follow lawful directions from supervisors.

Understand and follow work rules and procedures.

Participate in performance management.

Interact well with others and be a positive influence on employee morale.

Uphold the company’s non-disclosure and confidentiality policies and agreements.

Work evening, weekend and holiday work hours as required.

Job-Specific Expectations

Acts as a 'teller' for the casino.

Reports to Casino Cage Shift Manager.

Sells casino chips/tokens to customers for currency.

May redeem slot coin jackpots for customers and sell rolled coins.

Secures items from customers to be placed in safe deposit boxes.

Answers general questions about the casino asked by customers or the general public.

May issue/receive cash drawers for restaurant cashiers, etc.