Job Title : Officer, Customer Liaison (Level 1)
Location : Motherwell, Eastern Cape+1 location
Company : Standard Bank Group
Salary :
Open Date : 2023-01-13
Close Date : 2023-05-13

Company Description

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

Job Description

To provide a proficient reception function in support of the Branch team. To identify the customer's needs, record, monitor and facilitate the intermediate between the customer and the sales consultant team and to maintain a high level of integrity and ethical standards.

Qualifications

Minimum Qualifications

• Secondary/High school/A levels/Matric

Experience

• Personal and Business Banking
• Sales and Service
• 1-2 years Branch banking experience, exposure to enquiries and query management.

Additional Information

Behavioural Competencies

• Documenting Facts
• Interpreting Data
• Interacting with People
• Showing Composure
• Thinking Positively

Technical Competencies

• Banking Process & Procedures
• Client Servicing
• Product Knowledge (Consumer Banking)
• Customer Reception and Channelling
• Producing Output

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