Job Title : Hotel Front office Receptionist
Location : Pretoria, Gauteng 0002
Company : CareerfinderZA
Salary :
Open Date : 2023-04-10
Close Date : 2023-08-10

Key Performance Area:

• Ensure satisfaction and comfort of each guest
• Greet all guests and assist them with check-in and check-out
• Process accurate payment for guest accounts
• Maintain a positive attitude and friendly demeanour
• Respond to all guest questions and requests
• Answer and forward phone calls
• Manage guest bookings and reservations for accommodation, dining and spa
• Run daily night audit and complete daily, weekly and monthly financial reporting
• Keep a tidy and orderly workspace
• Assist with administrative and clerical tasks as needed, including ordering, receiving stocktake etc.
• Other duties as assigned

Minimum Requirements:

• Matric certificate and preferably hotel school qualification (or similar)
• 2+ years experience working in a hotel receptionist or guest services role
• Knowledge and experience of Opera essential (preferably Opera Cloud), Micros, Microsoft Office products
• Numeracy and administrative skills
• Solid written and verbal communication skills
• Fluency in English, other languages will be beneficial
• Ability to maintain a positive, friendly attitude even under high pressure
• Excellent organisational and multi-tasking skills
• Professional attitude and appearance

Please note should you not receive a response within two weeks of applying, consinder your application as unsuccessful.

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