Job Title : DC Dispatch Clerk - MidrandLocation : Midrand, GautengCompany : Dis-Chem Pharmacies LimitedSalary : Open Date : 2023-04-28Close Date : 2023-08-29
Dis-Chem Pharmacies Distribution Centre in Midrand has an opportunity available for a DC Dispatch Clerk to join the team. The main purpose of this role will be to maintain operational excellence within the Dispatch Department by performing clerical functions in the following areas – Marshalling and/ or Staging Dispatch, in order to meet both legal and customer requirements.
Minimum Requirements…
Essential:
- Grade 12 / Matric
- Transport Management or Supply-Chain / Logistics Degree or Diploma
- Previous work experience in a similar environment
Job Specification…
- Ensure optimal route and space planning to meet the day-to-day strategic objectives.
- Understand and execute the planning process involved when stock leaves the distribution centre.
- Ensure all deliveries picked the previous day, are delivered the next day to local stores and within 48 hours to Coastal stores.
- Arrange returns and collection of the upliftments, which must be tracked throughout the return process.
- Manage the process flow within the return cage, as per Dis-Chem standard and operational requirements.
- Adhere to and deliver against shift specific targets with a high level of accuracy.
- Ensure accurate administration for transactional excellence.
- Adhere to Good Warehousing Practises, SHE programme and Occupational Health and Safety act.
- Ensure department’s consumable needs are met.
- Ensure drivers are debriefed, paperwork is filled and queries resolved.
- Ensure admin and daily checking of all delivery log sheets takes place, to facilitate queries and credit note request.
- Ensure all relevant clerical functions in the department are performed in an effective and efficient manner according to standard operating procedures.
- Ensure all customer queries are resolved within 24 hours.
- Effectively and efficiently resolve internal and external day-to-day queries.
- Maintain functional relationships with all internal and external customers to improve operating efficiencies.
- Prevent and act on security or risk issues and ensure that risks are dealt with proactively.
- Assist outsourced companies, including daily and monthly monitoring of SLA`s and costs.
- Analyse and interpret any shrinkage indicators and act accordingly.
- Ensure a high level of accuracy is maintained during checking of completed warehouse orders and compare packed boxes to store invoice details.
- Ensure stock is packed in a manner that will prevent cross-contamination and damages heavier boxes at the bottom of the pallet and lighter on the top.
- Ensure all goods received in dispatch are labelled with stickers which indicate the store name/ invoice number and number of boxes.
- Ensure that all goods dispatched, are accompanied by an invoice and are correct in all aspects.
- Ensure that all goods are dispatched, in a roll-cage and all store invoices related to that cage are attached.
- Before dispatch, all relevant detail is to be recorded in the dispatch book, the roll-cage number must be recorded and then sealed, before being handed over in the vacuum-cage to retail for dispatch.
- Record, file and attach all the necessary Courier requirements for all overnight deliveries.
- Do not allow stock to be removed from warehouse, without proper documentation, signatures in dispatch book or the approval of the Department manager or Responsible Pharmacist.
- Before writing the invoices in the delivery log sheet books, check all invoices that they are for the designated store and the correct book is used.
- Ensure that high standards of accuracy are maintained in the writing up of delivery log sheet books and check that all invoices are for the designated store.
- Ensure that all cross dock and inter branch invoices are recorded according to invoice number and correct store.
- Ensure that all goods loaded on any vehicle are recorded according to the standard operating procedure.
- Ensure that the driver signs all the relevant documentation, and that the driver has all invoices and delivery log sheets with them before leaving the warehouse.
- Daily check sheets must be completed and handed in to the POD Clerk at the end of the shift.
- Ensure that all goods dispatched, are accompanied by an invoice and are correct in all aspects.
- Record, file and attach all the necessary courier requirements for all overnight deliveries.
- Daily check sheets to be completed and handed to the Dispatch Manager.
- Do not allow stock to be removed from warehouse, without proper documentation, signatures in dispatch book or the approval of the Department manager.
- Before scanning, check all the boxes are for designated store.
- Daily Pallet scanning monitor sheets must be completed and handed in to the Supervisor at the end of the shift.
Competencies…
Essential:
- Knowledge of Distribution Centre, logistics and supply chain operations. Have knowledge of the business measures and targets, directly related to own role.
- English - Read, write & and speak welll.
- Trustworthy and honest
- Accountability
- Customer service mindset
- Team player
- Remain calm under pressure
- Computer skills - Microsoft Office, Excel, PowerPoint and Outlook
- 2nd additional language.
Special conditions of employment:
- South African citizen
- MIE, clear criminal and credit
- Driver’s license and/or own reliable transport
Remuneration and benefits:
- Market related salary
- Medical aid
- Provident fund
- Staff account
ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN`T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL.
Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and targets will be considered as part of the recruitment process aligned to Dis-Chem’s Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.