Job Title : General Banking/ Customer Services Officer (Assistant Officer & Above)Location : BangladeshCompany : Bengal Commercial Bank LimitedSalary : Open Date : 2023-03-30Close Date : 2023-07-30
General Banking/ Customer Services Officer (Assistant Officer & Above)
Bengal Commercial Bank Limited
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Vacancy
Not specific
Job Responsibilities
- Ensuring better customer services through smooth functioning of daily banking operations
- Ensuring day-to-day banking operations with vast knowledge of BACH, BEFTN, RTGS and Front Desk services
- Processing of full Account Opening procedures with knowledge of documents required for different types of accounts
- Handling of account closing and Account transfer procedures
- Issuing Cheque book requisition, Cheque book delivery and ensuring check clearing services
- Providing internet/online banking facilities including remittance services
- Checking KYC procedure, TP issues, CTR issues, Card related services and others
- Performing Payment Order, Demand Draft, Fund transfer, opening of Internet Banking account etc.
- Ensuring Stop Cheque, hold fund, no debit, account block, hold mail and standing instruction
- To communicate with existing and potential customers for recurring sales opportunities
Employment Status
Full-time
Workplace
- Work at office
Educational Requirements
- Masters degree in any discipline
Experience Requirements
- At least 1 year(s)
Additional Requirements
- Age at least 18 years
- Minimum 3 years working experience in reputed banks with minimum 2 years' experience in general banking/ customer services department
- Masters/MBA in any discipline preferably in business background from any reputed university with no Third Class/Division
- Sound knowledge on MS Package - Word, Excel, Power Point etc.
- Solution oriented and able to work effectively in a fast paced environment and contribute ideas
- Experience of working in a centralized process and real time on-line banking environment
- Sufficient knowledge of customer services/ general banking operations, policies and procedures
Job Location
Anywhere in Bangladesh
Salary
- Negotiable
- Bengal Commercial Bank Ltd. offers excellent compensation & benefit packages.
Job Source
Bdjobs.com Online Job Posting.