Job Title : International Call Center Officer (Night Shift)Location : UttaraCompany : ESS Global TechSalary : Open Date : 2023-06-01Close Date : 2023-10-01
International Call Center Officer (Night Shift)
ESS Global Tech
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Vacancy
40
Job Context
- APPLY ONLY IF YOU HAVE EXCELLENT COMMUNICATION SKILL IN ENGLISH.
- THIS IS A NIGHT-TIME POSITION and you will be expected to work overnight hours to work with clients from Western countries.
Job Responsibilities
- Manage large number of outbound calls to USA/ Canada customers in a timely manner.
- Applicants have to be fluent in English speaking and be able to work at night shift.
- Follow communication "Script" while handling different topics.
- Receiving customers' enquirers, selling services/ products over telephone as per the instruction provided.
- During each call, follow the "sales scripts" to address different topics.
- Find out what the customer needs, clarify the issue, and provide solutions or alternatives.
Employment Status
Full-time
Educational Requirements
- Bachelor degree in any discipline
- O Level, A Level, HSC.
- Preferences will be given to people who have returned from Foreign Lands where English is the First Language.
- Skills Required: Computer skill
Experience Requirements
- Na
- Freshers are also encouraged to apply.
Additional Requirements
- Age 18 to 35 years
- Only males are allowed to apply
- Freshers are encouraged to apply (Only O-level, A-level or Fluent ENGLISH Speaker).
- Willing to work at night shifts to match business hours in USA & CANADA (Bangladesh time 8:00 PM - 5:00 AM).
- Selected Applicants will be in a minimum of six months probation period.
- Able to speak clearly and persuasively in English in positive or negative situations.
- Proven organizational and interpersonal skills.
- Self-motivated, independent worker with the ability to multitask.
- Professional, courteous and know proper phone etiquette.
- Ability to relate with a diverse group of people.
Job Location
Dhaka, Dhaka (Uttara)
Salary
- Tk. 17000 - 30000 (Monthly)
- Negotiable based on experiences and qualifications.
Compensation & Other Benefits
- Festival Bonus: 1
- FIXED SALARY+ON-TIME PAYMENT
- Loan or advance salary assistance to cover unexpected expenses for the employees after three months of Employment.
- Tuition fee assistance after six months of Employment for the employees currently studying and doing this job.
- Highly attractive Sales Bonus.,
- Weekly 2 holidays
- Salary Review: Half Yearly
- Over time allowance
- Free Snack Food Facilities
- Exclusive Sales / Telemarketing training will be provided without fees.
- Guaranteed on time payment will be provided.
- A friendly & good quality work environment with a competitive salary.
Job Source
Bdjobs.com Online Job Posting.