International Call Center Officer (Night Shift)

Description

Job Title : International Call Center Officer (Night Shift)
Location : Uttara
Company : ESS Global Tech
Salary :
Open Date : 2023-06-01
Close Date : 2023-10-01

International Call Center Officer (Night Shift)
ESS Global Tech

View all jobs of this company

Vacancy

40

Job Context
  • APPLY ONLY IF YOU HAVE EXCELLENT COMMUNICATION SKILL IN ENGLISH.
  • THIS IS A NIGHT-TIME POSITION and you will be expected to work overnight hours to work with clients from Western countries.
Job Responsibilities
  • Manage large number of outbound calls to USA/ Canada customers in a timely manner.
  • Applicants have to be fluent in English speaking and be able to work at night shift.
  • Follow communication "Script" while handling different topics.
  • Receiving customers' enquirers, selling services/ products over telephone as per the instruction provided.
  • During each call, follow the "sales scripts" to address different topics.
  • Find out what the customer needs, clarify the issue, and provide solutions or alternatives.
Employment Status

Full-time

Educational Requirements
  • Bachelor degree in any discipline
  • O Level, A Level, HSC.
  • Preferences will be given to people who have returned from Foreign Lands where English is the First Language.
  • Skills Required: Computer skill
Experience Requirements
  • Na
  • Freshers are also encouraged to apply.
Additional Requirements
  • Age 18 to 35 years
  • Only males are allowed to apply
  • Freshers are encouraged to apply (Only O-level, A-level or Fluent ENGLISH Speaker).
  • Willing to work at night shifts to match business hours in USA & CANADA (Bangladesh time 8:00 PM - 5:00 AM).
  • Selected Applicants will be in a minimum of six months probation period.
  • Able to speak clearly and persuasively in English in positive or negative situations.
  • Proven organizational and interpersonal skills.
  • Self-motivated, independent worker with the ability to multitask.
  • Professional, courteous and know proper phone etiquette.
  • Ability to relate with a diverse group of people.
Job Location

Dhaka, Dhaka (Uttara)

Salary
  • Tk. 17000 - 30000 (Monthly)
  • Negotiable based on experiences and qualifications.
Compensation & Other Benefits
  • Festival Bonus: 1
  • FIXED SALARY+ON-TIME PAYMENT
  • Loan or advance salary assistance to cover unexpected expenses for the employees after three months of Employment.
  • Tuition fee assistance after six months of Employment for the employees currently studying and doing this job.
  • Highly attractive Sales Bonus.,
  • Weekly 2 holidays
  • Salary Review: Half Yearly
  • Over time allowance
  • Free Snack Food Facilities
  • Exclusive Sales / Telemarketing training will be provided without fees.
  • Guaranteed on time payment will be provided.
  • A friendly & good quality work environment with a competitive salary.
Job Source

Bdjobs.com Online Job Posting.


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