Customer Service Representative (English +Hindi/Bengali/Urdu/Nepali)

Description

Job Title : Customer Service Representative (English +Hindi/Bengali/Urdu/Nepali)
Location : Bangladesh
Company : AURORA MARKETING
Salary :
Open Date : 2023-06-08
Close Date : 2023-10-08

Customer Service Representative (English +Hindi/Bengali/Urdu/Nepali)
AURORA MARKETING

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Vacancy

Not specific

Job Context
  • Long term work;
  • Shift work, night shifts included;
  • Training provided, paid from day one;
  • Paid vacations and sick leaves;
  • Young and motivated teams.
Job Responsibilities
  • Support customers by providing helpful information, answering questions, and responding to complaints by using the right methods/tools
  • Identify and assess customers' needs to achieve satisfaction
  • Coordinate with various teams to address customer's needs in accurate and timely manner
  • Follow company's procedures, guidelines and policies
Employment Status

Full-time

Workplace
  • Work from home, Work at office
Experience Requirements
  • At least 1 year(s)
  • The applicants should have experience in the following area(s):
    Customer Service, Customer Support through Phone
Additional Requirements
  • Age at least 22 years
  • Excellent knowledge of English + Hindi/Bengali/Urdu/Nepali languages
  • Customer support or VA experience is a major advantage;
  • Excellent communication skills and a high literacy rate;
  • Ability to travel/relocate after the probation period;
  • PC and a stable Internet connection are required.
Job Location

Anywhere in Bangladesh

Salary
    Tk. 70000 - 120000 (Monthly)
Compensation & Other Benefits
  • Performance bonus
Job Source

Bdjobs.com Online Job Posting.


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