Job Title : Customer Service Representative (English +Hindi/Bengali/Urdu/Nepali)Location : BangladeshCompany : AURORA MARKETINGSalary : Open Date : 2023-06-08Close Date : 2023-10-08
Customer Service Representative (English +Hindi/Bengali/Urdu/Nepali)
AURORA MARKETING
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Vacancy
Not specific
Job Context
- Long term work;
- Shift work, night shifts included;
- Training provided, paid from day one;
- Paid vacations and sick leaves;
- Young and motivated teams.
Job Responsibilities
- Support customers by providing helpful information, answering questions, and responding to complaints by using the right methods/tools
- Identify and assess customers' needs to achieve satisfaction
- Coordinate with various teams to address customer's needs in accurate and timely manner
- Follow company's procedures, guidelines and policies
Employment Status
Full-time
Workplace
- Work from home, Work at office
Experience Requirements
- At least 1 year(s)
- The applicants should have experience in the following area(s):
Customer Service, Customer Support through Phone
Additional Requirements
- Age at least 22 years
- Excellent knowledge of English + Hindi/Bengali/Urdu/Nepali languages
- Customer support or VA experience is a major advantage;
- Excellent communication skills and a high literacy rate;
- Ability to travel/relocate after the probation period;
- PC and a stable Internet connection are required.
Job Location
Anywhere in Bangladesh
Salary
-
Tk. 70000 - 120000 (Monthly)
Compensation & Other Benefits
- Performance bonus
Job Source
Bdjobs.com Online Job Posting.