Job Title : Implementation & Support Officer
Location : Dublin, County Dublin
Company : Cadent Sourcing
Salary :
Open Date : 2023-06-04
Close Date : 2023-08-04
Implementation & Support Officer Cadent Sourcing has partnered with a global healthcare services company, focused on providing point of care health information and enhancing the clinician-patient experiences. We are seeking an Implementation & Support Officer oversee and manage implementation & integration for new customers. Required: Several years experience in software deployment and/or software implementation on customer sites. Experience in successfully defining business requirements for software deployment/implementation. Proven experience in building relationships with new customers. Third level qualification in a related field. Excellent communication and interpersonal skills. Experience in a medical or healthcare field is an advantage, but not essential. Responsibilities; Work with internal teams (DevOps, Project Management & Customer Success) to understand new client Business Requirements. Work with external teams to ensure the full and effective implementation & integration of the software. Build and maintain the relationship with the Customers; proactively trouble shoot and solve problems Provide training as needed Support the Sales process for new customers, in terms of deployment timeframes, costs estimates and needs analysis. Job Type: Full-time Salary: €60,000.00-€70,000.00 per year Benefits: Company pension Private medical insurance Work from home Schedule: Monday to Friday Supplemental pay types: Bonus pay Work Location: In person