Intermediate Representative, Client Processing

Description

Job Title : Intermediate Representative, Client Processing
Location : Wexford, County Wexford
Company : The Bank of New York Mellon Corporation
Salary :
Open Date : 2023-01-16
Close Date : 2023-05-16

Who we are:

For over 235 years, Bank of New York Mellon (BNY Mellon) has been at the center of the global financial markets, providing the world’s leading institutions the tools, capabilities, and services to be distinctive investors. We power individuals and institutions to succeed in the global economy providing investment management, investment services and wealth management. BNY Mellon has approximately $16.5 billion in revenues and a 23% return on tangible common equity

With a dedicated business presence on six continents and in 35 countries, BNY Mellon delivers global scale at the local level.

Our organizational culture stands on solid values – Integrity, Strength in Diversity, Passion for Excellence and Courage to Lead. Our guiding principles drive us to always do what’s right, helping everyone feel included on the way, to take the risks necessary to lead and get things done.

Client Processing - S4

Applies expertise and judgement in providing quality, and occasionally complex client service and support to internal and external clients on a daily basis, including phone interaction, problem resolution, transaction processing (i.e., STP, manual), reconciliations and accounting services, and updates to client accounts in a timely manner.

Performs a variety of operational tasks in a product or functional area, including processing updates to client accounts or company records and interpreting and handling exceptions.

Investigates and corrects errors in client accounts.

Conducts independent analysis and policy interpretation.

Responsible for reconciliations, including reconciling cash breaks, position differences, and gathering and compiling data.

Serves as the primary point of contact for clients and executes all correspondent requisites in a timely and accurate manner with an understanding of the underlying business and specific client needs.

Maintains correspondent accounts in accordance with applicable regulations and policies, ensuring regulatory compliance and minimizing exposure related to assigned processing tasks.

Accurately opens and updates accounts or company records. Works closely with technology and systems teams to ensure the system is efficient and incorporates any necessary risk mitigations.

Provides product knowledge, market nuances and requirements and technical assistance, as necessary.

May review and check work of other Client Processing

Support staff and help resolve escalated issues.

No direct reports.

Provides guidance to less experienced Client Processing Support staff, as needed.

Responsible for the quality and completion of own work.

High school/secondary school or the equivalent combination of education and experience is required. Bachelors degree preferred.

3-5 years of total work experience preferred.

Experience in brokerage processing preferred.

Our offer

We provide clearly defined, transparent development pathways to help you grow both personally and professionally. The benefits we offer to you were carefully selected to build your comfort of working and help you reach your personal goals:

  • Full time contract of employment
  • Module of work: Hybrid
  • Life and medical insurance, pension scheme
  • Diverse and inclusive environment strengthened with your unique perspective
  • Award-winning Wellbeing Program supporting you with your individual health and wellbeing needs
  • Structured career development and possibilities for and global mobility
  • Exciting opportunities for career and global mobility
  • Well-defined recognition programs helping you build your personal brand
  • City Centre locations close to main railway station and flexible working arrangements
  • Flexible benefits package including fitness discounts and cafeteria system
  • Employee Referral Program
  • A multitude of opportunities to get involved in community and charity projects through Employee Resource Groups (ERGs)

BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals with Disabilities/Protected Veterans. Our ambition is to build the best global team – one that is representative and inclusive of the diverse talent, clients and communities we work with and serve – and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.


BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans.

Our ambition is to build the best global team – one that is representative and inclusive of the diverse talent, clients and communities we work with and serve – and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.


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