Job Title : Customer Service Administrator
Location : Waterford, County Waterford
Company : Keltech
Salary :
Open Date : 2023-01-27
Close Date : 2023-05-27

Multi award winning Keltech Engineering is now recruiting for a Customer Service Administrator.

If you have previous experience in a similar role and would like to join a growing dynamic team, this might be the role for you.

We are looking for candidates who are flexible, passionate and take pride in their work.

Key Responsibilities:

· Point of contact for all customer service calls and emails, directing both to the relevant person

· Management of the main telephone switch – answers incoming calls and directing them to the appropriate person/department

· Develop strong relationships with all customers

· Order taking / work order processing

· Provide feedback to customer related queries in a timely manner

· Liaise with Production regarding schedules and deliveries

· Maintain customer database and schedule

· Maintain price updates and queries

· Any additional responsibilities which may from time to time deemed suitable by your manager.

Requirements

-Experience in Customer Service or Office Admin essential

-PC Skills essential (Microsoft Suite desirable)

-Fluency in English essential

Keltech is recognised as a World leader in the supply of complex metal fabrications. With customers such as Volvo CE, Caterpillar, JCB, Manitou, Liebherr and Atlas Copco but to mention a few.

You will play a big part in your role in Customer Service as the company continues to expand.

Over 80% of all promotions are filled internally at Keltech. Career progression and development of our employees is ingrained in our culture.

Other Information:

• Career Development & Progression.
• Education Opportunities.
• Monthly Employee Recognition scheme
• Work with the biggest brands.

For further information please check out our careers website - www.keltech.ie/recruitment/

Job Types: Full-time, Permanent

Salary: €26,000.00-€28,000.00 per year

Schedule:

• Day shift
• Monday to Friday
• No weekends

Education:

• Leaving Certificate (preferred)

Experience:

• Administrative: 1 year (preferred)

Reference ID: CUSTADMIN030123

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