Job Title : Hotel Receptionist
Location : Naas, County Kildare
Company : Lawlor's of Naas
Salary :
Open Date : 2023-03-08
Close Date : 2023-07-08

The main duties of this role included:

• To greet guest in a warm, friendly manner
• To check in and out guest efficiently and quickly
• To answer the telephone in a friendly, professional manner
• Take and confirm reservations to our guests
• Daily data entry of electronically delivered booking into Hotsoft
• Daily weekly checking of reservations and arrivals lists to ensure all data is correct and current
• To deal with any guest complaints, queries and suggestions quickly and efficiently
• To deal with any customer enquiries in a professional and efficient manner, maximising upsetting opportunities at all times
• Be able to work on your own initiative
• Excellent communication skills
• Provide information on in house facilities and tourist information
• Be able to cope well under pressure
• Take responsibility for the security of the keys
• Update all guest information in the computer

Requirements for Reception:

• We are looking for bright, friendly, customer focused persons that don't mind shift work, some early starts(7am) or some late finishes (11pm) that includes working weekends
• Formal training in the hospitality industry
• Must be fluent in English both written and oral
• Capable to multitask and complete all tasks as required per shift
• Have high customer service skills
• Candidates must have at least 12 months experience as a hotel receptionist

Job Types: Full-time, Permanent

Benefits:

• Company events
• Employee discount
• Food allowance
• Gym membership
• On-site parking

Schedule:

• 8 hour shift
• Weekend availability

Ability to commute/relocate:

• Naas , Naas, CO. Kildare: reliably commute or plan to relocate before starting work (required)

Reference ID: reception2022

Apply This Job