Job Title : Branch Manager - Ballina
Location : Ballina, County Mayo+1 location
Company : BestDrive
Salary :
Open Date : 2023-03-28
Close Date : 2023-07-28

Job Purpose: The Branch Manager is responsible for the overall management of the branch and the achievement of all financial targets

within his/her branch.

Key Tasks Required:

• Operational Management

Ø Planning, organising, staffing, directing and controlling of all branch staff

Ø Maximise the branch's potential by ensuring all branch and financial targets are met

Ø Ensure that all branch staff fully adhere to correct procedures in relation tasks and stock management

Ø Maintain all costs within targeted figures

Ø Regularly review all costs and look for opportunities to reduce

Ø Ensure all stock is maintained and regularly audited

2. Staff Management

Ø Identify recruitment needs within budget and process with support from Human Resources Department

Ø Conduct annual employee appraisals for all branch staff and provide regular feedback to all staff on their performance

Ø Coach and motivate branch staff to ensure they meet business demand and targets set

Ø Develop and encourage positive working relationships within the branch and where issues arise resolve them, or if unable, escalate to their Regional Manager

3. Business Development

Ø Promote at every opportunity to existing and potential customers the range of services that we provide

Ø Develop relationships with existing and potential customers to retain and grow branch business

Ø Bring forward ideas/suggestions for new products or services that could generate additional revenue

Ø Responsible for entire branch performance reporting weekly sales to area manager

4. Quality Management

Ø Responsible of the housekeeping of the branch

Ø Responsible for staff uniform compliance

Ø To deliver excellent customer service at all times (phone/face to face)

Ø Ensure good work practices are being followed in the branch and all technical guidelines are being adhered to - following the policy of getting it right first time.

5. Health and Safety Management

Ø Ensure full compliance by all floor staff with health and safety/environmental policies and procedures

Ø Ensure full compliance by all floor staff with safety/environmental legislation.

Promote and be a role model for safety in the Branch

Ø Report all breaches of safety policies/procedures and legislation to the Branch Manager

Essential - you must have motor industry knowledge

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