Job Title : Central LIVE Business PartnerLocation : Dublin, County DublinCompany : TikTokSalary : Open Date : 2023-05-23Close Date : 2023-09-23
Responsibilities
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.
At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.
Our Trust & Safety team's commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.
About the team/ Role
The Product BP team plays a key role in the success of organisational operations by supporting requests from stakeholders for different lines of business. The Central OPS-BP team comprises of TT-Product BP, TT-Live BP, and Emerging Products BP. The Central team is based in Beijing, Shanghai, Dublin, and Singapore, and collaborates closely with the Regional BPs that are based in Singapore, Dublin, and San Jose for both Global and Regional businesses.
What will I be doing?
- You will be working closely with global teams (PR, Policy, Product, other parties in T&S, and vendor teams) to ensure effective operationalisation of the community guidelines, safety strategies, and ad-hoc response to global events.
- You will lead efforts in navigating XFN projects or requests, creating and implementing prioritisation and scoring models for better assessment, before developing systematic solutions as a pillar POC.
- Coordinating with your regional team counterparts to ensure high-quality and consistent implementation of global projects in all regions.
- You will maintaining an updated status and high-level alignment of projects that are underway by navigating XFN stakeholders through the effort of TnS-OPS teams;
- Identifying areas of improvement and running improvement projects in all operational aspects globally.
What should I bring with me?
- Strong Project Management skills, with a proven track record of working with large-scale projects and stakeholders globally.
- At least 3 year of experience in the TnS industry or similar. Great understanding of business models and products within the consumer technology space and/or internet safety.
- Strong Product and Operation experience in the content safety space.
- Exceptional communication and quick-learning skills, ability to understand existing and new moderation business logic, metrics, and process quickly.
- Solid background in business analysis/ data analysis and managing Projects/programs in a fast paced environment.
- Data driven and goal oriented mindset, competent at multi-tasking, prioritising cross-functional global projects, and providing comprehensive solutions.
- Resilient in task-solving and open to new solutions and suggestions.
- Outstanding natural communicator, exceptional verbal, written and communication skills in English. Massive plus to have Chinese proficiency as first or second language.
- Flexible with work schedule and different time zones- Global scope.
- Nice to have: E commerce experience.
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.