Job Title : Senior Market Operations- Arabic
Location : Dublin, County Dublin
Company : TikTok
Salary :
Open Date : 2023-05-23
Close Date : 2023-09-23

Responsibilities
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.

Our Trust & Safety team's commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.

About the team/ Role
Recommendation & Traffic team endeavours to enhance the recognition and traffic coverage of the search functions, secure online safety and ensure experience of search recommendation products on TikTok.
Our team achieve these goals by closely working with product management and R&D teams as well as data delivery team to cover the whole process of search recommendation, launching new features in different countries and regions, opening new portals on TikTok to facilitate search, simulating search demand and optimising keywords strategies, including content strategy, recommendation strategy, localisation strategy, etc.
By March 2023, we are opening in all P0 -P2 countries ( + 12 different markets), covering 88% of TikTok DAU- daily active users- , generating more than half a billion search pv per day.
What will I be doing?

• Responsible for improving core Prod ops metrics in Arabic markets, including but not limited to search growth, content expansion and user experience.
• Responsible for Arabic candidate pool, monitor regional search data, evaluate quality and effectiveness of online recommendation, understand search needs and preferences based on metric infructuation, provide localised analysis and suggestions for the product ops team to optimize strategies
• Manage regional user feedback for search recommendations, take actions and record cases for periodical analysis to improve user experience accordingly.
• Work closely and flexibly with data delivery teams and XFN stakeholders to achieve regional targets together.
• Please note that this position involves exposure to sensitive content, including but not limited to vulgar content, violence, pornography, and fake news.

Qualifications
What should I bring with me?

• Bachelor degree or above, preferably in Journalism or data/content/culture-related majors.
• MUST have at least + 3 years' relevant work experience in the tech industry, content product & operation in search.
• Excellent language skills, profound understanding of the market culture/user/media content, in English and Arabic can be used as the working language.
• Excellent data analysis and project management experience.
• Experience in working with multiple stakeholders and collaborating across business units.
• Familiar with search engines and social media platforms, including but not limited to TikTok, Twitter, Instagram, Youtube, etc.
• Strong collaboration sense: Team player, goal-oriented, ready to embrace change and challenges, able to work in a global team efficiently.

Important to know & big plus to have

• Outstanding natural communicator, exceptional verbal, written and communication skills in English & Arabic.
• Must have experienced with the language/ market required: Arabic.
• Flexible with work schedule and different time zones- Global scope; and willing to work on shifts, which includes weekends and public holidays.

We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Apply This Job