Job Title : Atlassian Administrator
Location : Cork, County Cork+1 location
Company : Citco
Salary :
Open Date : 2023-06-02
Close Date : 2023-10-02

Atlassian Administrator

Ireland – Cork or Dublin

About Citco

Citco is a global leader in fund services, corporate governance and related asset services with staff across 50 office locations worldwide. With more than $1.8 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients’ needs.

For more information about Citco, please visit www.citco.com

About the Team & Business Line:

Proprietary software solutions and innovation are at the core of what differentiates Citco in the alternative investment space. Through our network of global development centres, Citco invests heavily in technology development, security, and infrastructure to ensure our clients continue to receive award-winning products that underpin our commitment to service excellence.

As a core member of our IT Governance team, you will work with dedicated professionals to ensure our clients maintain access to their critical information assets while keeping Citco ahead of industry trends.

We are looking for an energetic, motivated and hands-on Atlassian Administrator with an interest in designing solutions for complex environments and implementing scalable solutions. In this role, the candidate will work with cross-application teams to identify cross-cutting problems and develop robust solutions toward enhancing the management of projects.

Your Role:

• Experience with consolidation of JIRA & Confluence servers and migration to Atlassian Cloud.
• Serve as the Atlassian technical resource for plug-in upgrades.
• Serve as the primary user support contact for Atlassian tools and plug-ins and provide training to internal users.
• Open and manage requests to Atlassian technical support.
• Perform application and system administration tasks, including data backups and scheduled jobs.
• Test new versions of the tools and plug-ins to ensure compatibility.
• Manage user permissions for tools according to the needs of projects and teams.
• Analyze, review, and document current functionality to determine potential areas of improvement.
• Research and utilize industry standard methods and techniques.
• Maintain JIRA projects, workflows, permissions, and users
• Improve JIRA security.
• Work with JIRA filters, reporting, dashboards, workflows, fields, and JIRA administration.

About You:

• Minimum 2 + years of experience as JIRA Administrator working on customizing JIRA projects with various schemes, complex workflows, screen schemes, permission schemes, and notification schemes required.
• Minimum of 3-5 years’ hands-on experience working with the Atlassian product suite, with specific focus on JIRA as a Project/Application Administrator.
• Experience in performing Atlassian installations, migrations, and plugin installation, a must.
• Expert level Atlassian tool administration knowledge on JIRA and Confluence.
• Ability to construct custom dashboards using various filter types in JIRA, a must.
• Ability to construct Confluence pages and integrate JIRA projects with Confluence pages, a must.
• Ability to write custom JQL (Jira Query Language), a must.
• Ability to develop and/or support on-prem application integrations.
• ACP Jira Administrator Certification is a plus.
• You will help break down organizational silos and promote collaborations – ability to effectively communicate with different jurisdications a must.

Our Benefits

Your well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.

We recognize diversity as a source of organizational pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the people we hire, and the culture we create in our organization.

Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.

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