Job Title : Titus 2 – SA – BLR – APAC-3Location : Hyderabad, TelanganaCompany : State StreetSalary : Open Date : 2023-01-11Close Date : 2023-03-11Global Markets Client Onboarding/Servicing, Senior Associate
Functional Responsibilities
Perform activities associated with client onboarding or modification events
Gather requisite data and documents from internal or external sources as appropriate; review and analyze data and documents to ensure accuracy; route requisite data and documents to appropriate stakeholders
Develop a clear understanding of how client profiles and requirements intersect with transaction systems and internal processes
Ensure the accuracy of client onboarding and maintenance requests, client static data and account set up on transaction systems
Maintain strong working relationships and liaise with internal counterparts including, Sales, Trading, Credit, Legal, KYC Shared Services and Operations
Track, monitor and analyze KPI’s and potential onboarding issues and delays to identify trends and drive focus on areas for improvement
Participate in the enhancement and maintain internal systems for workflow management and data storage
Resolve and escalate issues proactively and in a timely fashion Requirement
BA/BS in Business or related studies required
MBA, MS Finance, or CFA candidates would be a plus
3-5 Years of relevant experience in dealing with clients and counterparties
Client service experience is highly desired
Excellent communication skills in oral and written forms
Strong team player and good professional interaction with other team members and teams
Experience with managing collaborative processes and working across different departments, ensuring other parties keep to deadlines and provide results
Strong ability to multi-task and work under pressure
Strong problem solving skills and "can do" attitude
Strong organizational skills
Ability to identify and appropriately escalate issues and risks
Excellent attention to detail
Capital markets experience would be a plus
Project management experience would be a plus