Job Title : Titus 2 – SA – BLR – APAC-3Location : Hyderabad, TelanganaCompany : State StreetSalary : Open Date : 2023-01-11Close Date : 2023-05-11
Global Markets Client Onboarding/Servicing, Senior Associate
Functional Responsibilities
- Perform activities associated with client onboarding or modification events
- Gather requisite data and documents from internal or external sources as appropriate; review and analyze data and documents to ensure accuracy; route requisite data and documents to appropriate stakeholders
- Develop a clear understanding of how client profiles and requirements intersect with transaction systems and internal processes
- Ensure the accuracy of client onboarding and maintenance requests, client static data and account set up on transaction systems
- Maintain strong working relationships and liaise with internal counterparts including, Sales, Trading, Credit, Legal, KYC Shared Services and Operations
- Track, monitor and analyze KPI’s and potential onboarding issues and delays to identify trends and drive focus on areas for improvement
- Participate in the enhancement and maintain internal systems for workflow management and data storage
- Resolve and escalate issues proactively and in a timely fashion
Requirement
- BA/BS in Business or related studies required
- MBA, MS Finance, or CFA candidates would be a plus
- 3-5 Years of relevant experience in dealing with clients and counterparties
- Client service experience is highly desired
- Excellent communication skills in oral and written forms
- Strong team player and good professional interaction with other team members and teams
- Experience with managing collaborative processes and working across different departments, ensuring other parties keep to deadlines and provide results
- Strong ability to multi-task and work under pressure
- Strong problem solving skills and "can do" attitude
- Strong organizational skills
- Ability to identify and appropriately escalate issues and risks
- Excellent attention to detail
- Capital markets experience would be a plus
- Project management experience would be a plus