Job Title : Process Associate - Transactions
Location : Noida, Uttar Pradesh+2 locations
Company : Genpact
Salary :
Open Date : 2023-01-13
Close Date : 2023-05-13

With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people. Now, we’re calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing., People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower. Welcome to the relentless pursuit of better. Inviting applications for the role of Process Associate, Transaction Responsibilities:

Transaction processing according to standard work & SOP

Prioritize transactions according to documented guidelines to meet SLA

Plans and prioritizes tasks and work responsibilities to achieve objectives

Comprehending and responding to customer inquiries. Identify, research, and tackle the issues

Assist with/perform other team tasks as required.

Ability to accurately interpret and compile information from a variety of sources and systems

Ensure that turnaround time and quality of the work meets Company service standards

Balance own work in process and support team efforts to ensure that individual, team goals are met.

Maintain key records like working files, email for reference and audit purpose

Qualifications:

Graduation in any stream except Technical Graduation & Law

Essential skills:

Excellent Interpersonal skills

Proactive communication & High analytical skills – should be able to foresee issues and suggest solutions, with impactful data

Displays energy and enthusiasm in approaching the job

Must be able to work under pressure and meet deadlines, while maintaining a positive personality and providing outstanding customer service

Ready to work on stretched working hours

Ability to independently work well with internal and external customers

Customer service focus

Basic Computer knowledge & MS Office along with typing speed of 40 words/minute

Insurance knowledge, specifically P&C insurance preferably

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.

JobProcess Associate

Primary LocationIndia-Noida

ScheduleFull-time

Education LevelBachelor's / Graduation / Equivalent

Job PostingJan 13, 2023, 4:28:59 AM

Unposting DateOngoing

Master Skills ListOperations

Job CategoryFull Time

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