Trainee-KCS

Description

Job Title : Trainee-KCS
Location : New Delhi, Delhi
Company : Boston Consulting Group
Salary :
Open Date : 2023-04-18
Close Date : 2023-08-18
WHAT YOU'LL DO


We are seeking a strong candidate who can support our Knowledge & Design Tribe. This team supports consultants, KT and other internal team to effectively share knowledge using Knowledge Navigator product.

You will be required to support the product team:

  • Help in creating and updating knowledge on the legacy platform

  • Understand and evaluate the feasibility of the features demanded for knowledge products.

  • Support the end users /consumers with their issues and queries

  • Provide technical assistance in designing /structuring the knowledge products


YOU'RE GOOD AT

  • Creating products using technical interfaces and tools
  • Strongly communicating within and outside the team
  • Suggesting designs and UI options to make the product look better
  • Understanding the customers and their needs
  • Root cause analysis to understand various issues encountered by end - users
  • Problem solving by using work arounds wherever possible

YOU BRING (EXPERIENCE & QUALIFICATIONS)

  • Pursuing / completed bachelor’s degree from a reputed university with demonstrated high academic achievement
  • Strong written and verbal communication skills
  • Able to demonstrate strong problem solving and analytical skills.
  • Proficient in Excel and PowerPoint
  • Accuracy, attention to detail and adherence to committed timelines
  • Strong work ethic, service-mentality and a collaborative / team-player mindset
  • Effective written & verbal communication.
  • Strong organization and prioritization skills, and ability to work under pressure in a fast-paced environment

YOU'LL WORK WITH


Our business management and operations team members work to ensure that BCG is running smoothly, efficiently, and productively. We are made up of executive and administrative (or case team) assistants, visual service artists, receptionists, facilities staff, and the team leaders and office coordinators who manage these operations and business management jobs.


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