AP - Inv. Proc. - Supervisor

Koch Global Services Remote in Bengaluru, Karnataka
Description

Job Title : AP - Inv. Proc. - Supervisor
Location : Remote in Bengaluru, Karnataka
Company : Koch Global Services
Salary :
Open Date : 2023-05-24
Close Date : 2023-09-24

Description

POSITION NAME: Accounts Payable – Supervisor

DIVISION OR CORPORATE FUNCTION: Finance & Procurement

PRIMARY PURPOSE:

Looking for an experienced Accounts Payable Supervisor who can manage a team & a group of AP Leads providing support for validating, indexing via OCR tool and processing Invoices, cancel & reprocess, return to vendor, and resolve PO-GR-IR discrepancies, handle exceptions & perform special handling for certain priority suppliers / categories. Manage escalations efficiently. Drive process changes and improvements to build a robust process. Stake holder management. Business Controls & process compliance management. Drive key metrics of Accounts Payable.

DUTIES & RESPONSIBILITIES:

  • Operational Management of team supporting Invoice processing & related activities
  • Ensure adherence to process delivery as against the defined framework
  • Ensure smooth delivery of operations, people management & lead the team in SLA attainment.
  • Workflow / Queue management with operational Workforce planning
  • Accountable on Quality Measures / Customer Feedback
  • Accountable for adherence to Service levels & measurements
  • Accountable for process documentation
  • Being proactive and seeking to anticipate Business needs & vision
  • Accountable for continuous Improvement on overall operational delivery
  • Customer & Stakeholder management

SCOPE:

Accounts Payable – Invoice Processing for Global Business

EDUCATION:

REQUIRED: Bachelor’s in commerce

PREFERRED: Master’s in commerce

WORK EXPERIENCE:

REQUIRED:

  • 8+ years of experience in PTP process coupled with 2+ years of people management experience
  • Proven Experience in ensuring smooth delivery of operations, people management & lead the team in SLA attainment.
  • Customer service experience
  • Core knowledge of the areas of Accounts Payable (VMG, Invoice processing, payments etc)
  • Proven skills on driving Key Metrices for Accounts Payable
  • Proven skills on driving Customer satisfaction
  • Providing voice support

PREFERRED:

  • Business compliance management
  • Client & Stake holder management
  • Proven skills set to manage remote transitions
  • Experience working on Service Now
  • Experience working on ERP like SAP Ariba/ S4

SKILLS & ABILITIES:

REQUIRED:

  • Supervisory skills
  • Proficient written and verbal communication skills
  • Analytical
  • Strong communication and interpersonal skills
  • Detail oriented and assertive when dealing with external and internal customers
  • Effective problem-solving skills to help identify root cause
  • Excellent in Excel, Word, and presentation skills
  • Strong sense of internal control, SOP, and accuracy
  • Proficient with current computer applications such as Word, Excel, PowerPoint, Outlook, etc.
  • Hands on experience in SAP (mandatory)
  • Ability to work with high volume in systematic way
  • Ability to work in a high performing team.
  • Quick learner and ability to work under stringent timelines
  • High degree of professional integrity
  • Willingness to work in shifts

PREFERRED:

  • Extensive knowledge of Microsoft Excel, Ariba and SAP
  • Experience in Transitioning Global Helpdesk Operations (onsite or remote)
  • Ability to Report work on Trackers accurately on time.

FOR HUMAN RESOURCES USE ONLY:

JOB TITLE: JOB SHORT TEXT:

GRADE: FLSA STATUS:

SIGNATURES:

HUMAN RESOURCES: MANAGER:

The above information is intended to describe the general nature and level of work to be performed in this position. This description is not intended to be interpreted as a complete list of all duties, responsibilities, or requirements for this position.

KOCH is proud to be an equal opportunity workplace.


Latest Jobs