Job Title : Guest Experience AttendantLocation : Queenstown, OtagoCompany : Oaks HotelsSalary : Open Date : 2023-01-30Close Date : 2023-03-30Company Description
Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.
Minor Hotels AU & NZ is a proud leader in strata titled accommodation management with numerous Hotels, Resorts and Residential Apartment buildings throughout Australia and New Zealand.
Job Description
Oaks Queenstown Shores Resort is looking for multiple enthusiastic and professional Guest Experience Attendants to join the team on a part time basis.
The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You are an all rounder that enjoys gaining experience in different roles across the property.
Duties include:
Working in multiple departments including Front Office, Food and Beverage, Housekeeping & Maintenance
Welcoming and checking in guests
Communicating professionally
Assisting guests during their stay
Availability to work shifts between Monday to Sunday between 6.00am and 11pm.
Qualifications
Previous experience in a hotel or customer service environment
Excellent written and verbal communication skills
Exceptional customer service skills and an unwavering positive attitude
The ability to successfully provide a high level of customer satisfaction
Professional presentation essential
Previous experience is advantageous. On the job training is provided. Feel supported by our amazing, friendly and fun team.
Study for free and receive $1000!*
Oaks Hotels will support you obtain a Certificate III or Certificate IV in Hospitality whilst you work with us.
Receive a nationally recognised certificate
Attend training during work hours
Network with team members across hotels
On completion, you will receive $1000 AUD
Please enquire with the hiring manager for eligibility details and terms and conditions.
Additional Information
Join our positive and vibrant team and be rewarded with these team benefits:
50% discounts on accommodation across all Minor Hotel brands in AUS and NZ
Discount when you visit any of our restaurants, cafes, bars and wellness retreats
50% off The Coffee Club VIP membership
Furniture, Australia Zoo, Medibank insurance discounts
Additional paid leave including Birthday, Vaccine and Study leave
Career progression & education assistance
Wellbeing programs (Uprise)
Reward & Recognition programs
Our people drive the success of our business, so we will invest in your skills to allow you to grow and progress through your career. You'll feel at home as part of a close team who thrive on delivering exceptional guest experiences and working in a company focused on ensuring the best work place culture.
Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.