Job Title : Platform Claims Administrator
Location : Remoto híbrido in Lisboa
Company : WTW
Salary :
Open Date : 2023-04-15
Close Date : 2023-08-15

In "Corporate Risk and Broking" we support companies in effective risk and insurance management. Considering clients corporate goals, we develop robust and economical strategies to mitigate risks, transferring it to insurers.

As Platform Claims Administrator your key responsibility will be to carry out claims management operations, within the framework of a standardized and normalized procedure.

You’ll be working on real client projects, acting as a Third-Party Administrator for Brokage Clients and you could evolve towards a task with a dedicated system for a given product, depending on the delegations and claims management.

Some of your responsibilities will be:

• Registration of the FNOL (First notification of Loss)
• Instruction of the file on receipt of the documents required to process the claim
• Compensation of the claim (settlement while respecting the client's commitments: deadline and quality)
• Ensuring the day-to-day relationship with clients, third parties and insurers
• Potential appointment of a loss adjuster
• Informing the client of ongoing actions and advising on possible recovery and follow-up to the claim
• Updating statistical reports

From day one, you will be assigned your own responsibilities, giving you exposure to client assignments and enabling you to build up valuable experience and skills. You will have opportunities to gain exposure to different aspects of our business and will be able to gain a solid understanding of what we do and how we do it.

We’re looking for the right colleague looking to join us in such a dynamic organization, and this is what we will be on the lookout for:

• Highly driven with solid interpersonal skills
• Advanced Microsoft Office 365 (Excel, Word, PowerPoint) skills
• Relational and writing skills
• Analytical skills and ability to synthesize
• French proficiency

In addition to our attractive remuneration package, we offer:

• Work-life balance – mobile working or in the office? Flexible working hours? Sure, no problem. We decide together as a team when and where we work. Nevertheless, team meetings and joint brainstorming sessions on site are not neglected. Hybrid working is more than just a buzzword for us
• Monetary benefit – An attractive, performance-related remuneration system including company pension scheme.
• Internationality – An international management consultancy and the security of a global corporation with renowned customers.
• Development opportunities – A steep learning curve and sufficient freedom for individual career development: You will dive deep into a variety of topics, both on-the-job and in intensive specialist training.
• Cooperation – learning from each other and making decisions together, collegial, appreciative and dynamic.
• Customer contact – quickly take responsibility
• Corporate events – together we celebrate our successes and our community

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