Executive Support Administrator - London

Description

Job Title : Executive Support Administrator - London
Location : Hybrid remote in London+2 locations
Company : PwC
Salary :
Open Date : 2023-03-03
Close Date : 2023-07-03

A career in Administration and Secretarial Services, within Internal Firm Services, will give you with the opportunity to provide administrative support to PwC employees. You’ll focus on using business software applications to prepare reports, receiving and directing incoming calls or emails to the appropriate parties, arranging business travel, tracking expenses, and coordinating meeting arrangements.

This is a fantastic opportunity for the right individual to:

  • Be an integral part of the wider Executive Support team, supporting PwC stakeholders across the UK

  • Develop their personal skills as well as technical to enhance their career

  • Expand their networks across PwC

  • Significantly broaden their understanding of the firm

The role will suit an individual looking to start their career in PwC, who is prepared to provide support to the Executive Support team and wider UK stakeholders. You will work as part of a multidisciplinary team, with the passion and ability to upskill yourself.


The role requires a high level of self management and personal responsibility coupled with the ability to prioritise, organise and manage tasks and workload. You will have a customer service mindset, good technical skills and the ability to keep up to date with current and emerging technology.


As part of an executive support team, responsibilities include:

  • Diary / Meeting support - provide transactional support to organise client or internal meetings and manage existing calendar invites

  • Travel management - research and booking of travel requests both in the UK and internationally including itinerary preparation for complex travel.

  • Expense management - timely preparation of expense claims for stakeholders and support with processing invoices

  • Documents - preparation and formatting of documents, complying with brand and risk procedures.

  • Support with maintaining the firm's Client Records Management system (Salesforce), as required.

  • Event coordination - providing support to stakeholders on the logistics both internal and external events

  • Supporting the wider Team during planned and unplanned absences to ensure a seamless support to stakeholders

  • Any other ad hoc administration duties as requested

  • Confidently manage and prioritise workload to meet deadlines, whilst maintaining an exceptional quality of work

  • High level of attention to detail

  • Quickly build and maintain trusted relationships with stakeholders, most of whom will be working remotely to you

  • Act as a strong team player, support colleagues who delegate work to you, ensuring a seamless service is provided to business stakeholders. Proactively share knowledge with colleagues

  • Show a curious mindset to existing and emerging technologies to support new ways of working and the ability to embrace and adapt to new technology in a fast moving tech environment.

  • Ensure high levels of customer services at all times, and be an advocate for the IWS team.

Business Solutions and Infrastructure Workplace Secretarial (IWS) sit proudly at the heart of the firm. The IWS team of c.700 is key in delivering operational, administration and management services to our colleagues, working together to drive solutions.


You will report into a Team Leader and will have a Career Coach to support your career aspirations and personal development. You will drive your own self development through gaining continuous feedback, evidencing an active Personal Development Plan and taking ownership to plan and attend Quarterly Career Coach Catch Ups.


We work in a changing world which offers great opportunities for people with diverse backgrounds and experiences. We seek to attract and employ the best people from the widest talent pool, as well as those who reflect the diverse nature of our society. We aim to encourage a culture where people can be themselves and be valued for their strengths. Creating value through diversity is what makes us strong as a business and as an organisation with an increasingly agile workforce.


PwC, as an employer, offers the opportunity for blended working. Individuals are empowered and can decide the most effective working pattern on any given day including working location. It’s our commitment to empower our people to work in a way that works best for them, whilst being mindful of the needs of our stakeholders. Under The Deal 40-60% of time will be spent co-located with colleagues in an office or on a client site.


Not the role for you?

Did you know PwC offers flexible career arrangements and contract work? Learn more.

The skills we look for
The PwC Professional is our global framework for defining and encouraging leadership at all levels. Learn more.

The Deal
‘The Deal’, our firmwide Employee Value Proposition’ empowers our people to be the best they can be. Learn more.

Our commitment to you
We’re committed to building a culture that empowers all of our people to thrive and feel a sense of belonging at PwC. Learn more.

Application support
If you’re a person with a disability, if you’re neurodivergent, or if you have a condition that you believe may affect your performance during our selection process, we’ll be happy to make reasonable adjustments to our processes for you. Learn more.


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