Job Title : Learning and Experience ManagerLocation : Austin, TXCompany : ResProp ManagementSalary : Open Date : 2023-01-17Close Date : 2023-03-17We are looking to add a Learning & Experience Manager to our team! ResProp Management's mission is to be the most owner-zealous company ever. We're combining high-autonomy teams with tech-enabled solutions to revolutionize the property management industry. We have over $1 billion of assets, have consistently performed in the top quartile of all real estate private equity companies, and we were twice-named Fortune's Top 100 Best Places to Work in the U.S.
What you'll be doing:
Coordinate in-market learning opportunities with partner suppliers (HD Supply, Radix, etc.)
Monitor weekly performance scorecards utilizing PowerBI
Coach team members on performance improvement strategies in both group and individual settings
Host virtual financial classes on budget, AP, and financial reporting
Host quarterly, in-person training workshops
Serve as a Subject Matter Expert liaison between the Accounting Department and Operations
Collaborate between Operations and Corporate Support Departments to ensure clear policy and procedures exist for performance responsibilities.
Manage the program logistics of the internal, peer-to-peer mentoring program for new Property Managers
Conduct a one-to-one property overview with all new Property and Regional Managers upon completion of week 1 training
Develop video, course, and tip sheet resources that regularly address current knowledge gaps
Positively influence the ResProp culture through corporate communications, campaigns, and committees
What You Must Have:
At least 2 years' experience in the multifamily industry, preferably in an Assistant Manager, Property Manager, Accounting, or training-related position
Expertise in property budgets, accounts payable, and financial reporting
Comfortable facilitating training events to large groups both in-person and in a virtual setting
Confident, articulate, and professional speaking abilities
Proactive, autonomous, and self-disciplined work ethic to close gaps that arise with our teams
Excellent written and verbal communication skills
Working knowledge of Microsoft Office including PowerPoint
The ideal candidate has:
Experience using a Business Intelligence Platform (Tableau, PowerBI, etc.) to build performance reporting and dashboards
Seasoned graphic design abilities to create banners, flyers, etc.
Experienced in video production and video/audio editing
Work history of facilitating in-person and/or virtually led learning events
ResMan and/or Coupa platform experience
Experience managing a Learning Management System (LMS) or Learning Experience Platform (LXP)
Before you apply, review these resources to better understand our culture and mission:
About ResProp
What you'll get:
Our compensation & benefits package is designed to reward long-term career growth. Your total compensation can and should grow as you progress with the company. We evaluate performance and provide direct feedback to all teammates throughout the year, and ensure that compensation matches the role and performance. In addition, we offer the following:
Coaching and stretch assignments that will test your limits
Competitive salary
Discounted rent at any properties owned by ResProp Management
Medical, dental, and vision benefits
401(k) retirement plan