General Banking/ Customer Services Officer (Assistant Officer & Above)

Job Title : General Banking/ Customer Services Officer (Assistant Officer & Above)
Location : Bangladesh
Company : Bengal Commercial Bank Limited
Salary :
Open Date : 2023-03-30
Close Date : 2023-05-30
General Banking/ Customer Services Officer (Assistant Officer & Above) Bengal Commercial Bank Limited View all jobs of this company Vacancy Not specific Job Responsibilities Ensuring better customer services through smooth functioning of daily banking operations Ensuring day-to-day banking operations with vast knowledge of BACH, BEFTN, RTGS and Front Desk services Processing of full Account Opening procedures with knowledge of documents required for different types of accounts Handling of account closing and Account transfer procedures Issuing Cheque book requisition, Cheque book delivery and ensuring check clearing services Providing internet/online banking facilities including remittance services Checking KYC procedure, TP issues, CTR issues, Card related services and others Performing Payment Order, Demand Draft, Fund transfer, opening of Internet Banking account etc. Ensuring Stop Cheque, hold fund, no debit, account block, hold mail and standing instruction To communicate with existing and potential customers for recurring sales opportunities Employment Status Full-time Workplace Work at office Educational Requirements Masters degree in any discipline Experience Requirements At least 1 year(s) Additional Requirements Age at least 18 years Minimum 3 years working experience in reputed banks with minimum 2 years' experience in general banking/ customer services department Masters/MBA in any discipline preferably in business background from any reputed university with no Third Class/Division Sound knowledge on MS Package - Word, Excel, Power Point etc. Solution oriented and able to work effectively in a fast paced environment and contribute ideas Experience of working in a centralized process and real time on-line banking environment Sufficient knowledge of customer services/ general banking operations, policies and procedures Job Location Anywhere in Bangladesh Salary Negotiable Bengal Commercial Bank Ltd. offers excellent compensation & benefit packages. Job Source Bdjobs.com Online Job Posting.